Insights on responsible business | Risk Advisory | Deloitte Netherlands


Insights on responsible business

A new podcast series

Listen to business leaders discuss their challenges and experiences in becoming more responsible businesses, towards an outcome that is better for all stakeholders, better for long term shareholder value and better for society as a whole.

Building trust, security and resilience

Over complementary episodes the discussions about becoming responsible businesses will be led by our special host Sir Rob Wainwright, formerly Executive Director of Europol, and a senior partner of Deloitte with a career-long experience of navigating complex risk and security issues.

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Reshaping corporate strategy to deliver the goods

Our guest is Marcel Krom, Chief Information Officer at PostNL. Rob and Marcel talk about the role of the postal company in society and the extraordinary effects of the Pandemic on business continuity and public expectation.

Marcel Krom has been with PostNL since the early 1990s and is currently responsible for the digital transformation of the postal company. He won the CIO of the Year award in The Netherlands in 2020.

The digital journey has to be as good as the logistical journey.

                                                             — Marcel Krom —


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Defining the form of responsible regulation

Sir Rob Wainwright and Kees Verhoeven

Our guest is Kees Verhoeven, a Member of Parliament in The Netherlands and a leading activist on the policy and regulation of digital transformation. Kees and Rob talk about the value of technology in society and the responsibilities of both industry and government in managing the balance between its risks and benefits.

Kees Verhoeven is has been a Member of Parliament for 10 years, representing the Democrats 66 Party. He is a passionate advocate of active political engagement on the issues around digital transformation.


Responsible regulation is public and private working better together.

                                                       — Kees Verhoeven —


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A view from the top: how Boards are designing a different future after a seismic year

Sir Rob Wainwright and Petri Hofsté

Our guest is Petri Hofsté, named  most influential supervisory board member of the Netherlands. Petri and Rob talk about crisis management lessons past and present, the challenges of recovery post COVID, and the pathway towards a stronger business agenda around sustainability.

Petri Hofsté is a highly experienced board member. She is the chair of the foundation board of Nijenrode Business University. As an authentic leader with experience in Finance, Risk management, Supervision, Governance and Audit in complex organizations, she has navigated large crisis and change management efforts, and operates from the conviction of realizing sustainable change, solutions and results. 


What I see in the board rooms that I serve is a more long term attitude towards being responsible

                                                       — Petri Hofsté —


Listen on iTunes | Spotify | Stitcher



How institutional investors are driving new trends in responsible business

Sir Rob Wainwright and Peter Borgdorff

Our guest is Peter Borgdorff, one of the most experienced pension fund executives in Europe. In this episode, Rob and Peter talk about the great responsibility pension funds hold in society and the growing influence of institutional investors in shaping new attitudes and commitments to responsible business in the economy.

For 13 years Peter Borgdorff was the director of the second largest pension fund in the Netherlands. On January 1st 2021, he retired from Zorg en Welzijn. Peter has spent most of his career in the world of social partnerships between employers, organizations and unions, helping to chart new developments in multi-sector collaboration. Today he runs an influential blog for the pension fund industry.


We believe it's possible to contribute to a liveable world.

                                                       — Peter Borgdorff —


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How the concept of trust is shaping healthcare

Sir Rob Wainwright and Mirjam van Velthuizen

Our guest is Mirjam van Velthuizen, a member of the Executive Board of University Medical Center (UMC) Utrecht, one of the leading hospitals in Europe. In this episode, Rob talks with Mirjam about the tumultuous experience of the healthcare industry in managing the effects of a pandemic, and how it is helping to chart a profound change in patient care and on the underlying focus of the industry itself. Mirjam shares her vision of a more digitized form of healthcare in the future, with the concept of trust at its core.

Mirjam van Velthuizen has been Chief Financial Officer of the UMC Utrecht since 2013. As a member of the Executive Board, she is responsible for Finance, Operations, Digital strategy, Property Management and Sustainability. Before she joined UMC Utrecht, Mirjam van Velthuizen served from 2010 to 2013 as a member of the Executive Board of Rivas Zorggroep, a cure and care organization with multiple care facilities and a hospital. Mirjam holds a number of additional positions as a member of the Supervisory Board of other institutions. 


I'm very proud of the healthcare sector. We were facing the impossible and we did it and we still are doing it…

                                                       — Mirjam van Velthuizen —


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The role of Facebook and digital at the heart of society

Sir Rob Wainwright and Nicola Mendelsohn

Our special guest for this episode is Nicola Mendelsohn, Facebook’s Vice President for Europe, the Middle East and Africa. Rob and Nicola talk about the work of the tech sector in advancing the cause of responsible business, over this challenging year and into the future on climate change. They explore the unique profile of Facebook, its impact on society and the current challenges it faces. And Nicola opens up to share her revealing personal experiences of what it means to be a resilient leader.

Nicola Mendelsohn has been Facebook’s Vice President for Europe, the Middle East and Africa since 2013. With over 20 years’ experience in advertising, marketing and technology, she has been described by The Daily Telegraph as ‘the most powerful woman in the British tech industry.’ 


Data and digital tools have been the very thing that have enabled many businesses ... to carry on functioning during the pandemic.

                                                          — Nicola Mendelsohn —


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The role of business in shaping the next normal

Sir Rob Wainwright and Punit Renjen

Our guest is Punit Renjen, the Global CEO of Deloitte. Punit talks to Rob about
the profound impact of the pandemic on the global business community in 2020 and the lessons to be learned in shaping the next normal. They also discuss how putting purpose at the heart of your business is the key to long-term success.

Punit Renjen has led Deloitte since 2015, transforming it into the largest and most successful professional services firm in the world. Today it operates in 150 countries with more than 300,000 people.


Our future is not pre-ordained. We have the ability to confront the issue and come out in the best possible way.

                                                          — Punit Renjen —


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Empowering female leadership in the era of responsible business

Sir Rob Wainwright and Mirjam de Blécourt

Our guest is Mirjam de Blécourt, widely regarded as one of the best employment lawyers in Europe. Mirjam has been committed to diversity and the equal treatment of women for years and has recently written a book sharing her free spirited story to the top.  

Rob and Mirjam talk about what it takes to lead in the era of responsible business, and about how to empower women and men within a better framework of inclusion and diversity. Leaders like Mirjam set powerful examples for others to follow. They challenge the system and the remaining hurdles we still face in getting to better, fairer place in the workplace and in society. Her inspiring, personal story is a highly engaging window into the world of how one female leader confronted and broke through the glass ceiling.

Mirjam de Blécourt is a partner at Baker McKenzie, leading its Amsterdam Employment and Pensions Law Practice group. She is also a member of the Dutch Senate and sits on the boards of several companies.  


Men will generally raise their hand easier than women, but that doesn't mean that women do not want the job.

                                                          — Mirjam de Blécourt —


Listen on iTunes | Spotify | Stitcher



Taking bold risks in business to build a sustainable future

Sir Rob Wainwright and Steve Howard

Our guest is Steve Howard, a leading business professional and recognized authority on sustainability. Steve and Rob talk about how we can make sustainability a core business driver, one that delivers on the bottom line around a strong, clear purpose. Steve talks about the importance of taking bold risks and failing fast, through disrupting your own legacy business systems. On meeting the challenge of climate change he’s a possibilist, in his own words. Are you too?

Steve Howard was a Chief Sustainability Officer at IKEA Group. He is also a serial entrepreneur, co-founding We Mean Business, the leading climate change coalition of organization and businesses, which helped support the Paris agreement.


We have woken up. It’s just after dawn in the day of climate change

                                                            — Steve Howard —


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How the boardroom can shape an agenda of responsible business

Sir Rob Wainwright and David Gregson

Joining us is David Gregson, a highly experienced businessman who's been on the board of over 30 companies, having chaired some 15 of them in sectors as diverse as consumer, media, real estate, healthcare, the environment, sport and public policy.

Rob and David explore what goes on in the proverbial boardroom, including the signals he has seen across different industries that a new era of responsible business has now arrived. He talks about the rewards on offer to inspire the next generation but also the challenges involved in steering a new strategic course in any organization.


it’s a bit like flying a jumbo jet 747 trying to change four engines while still being in the air

                                                         — David Gregson —


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How Philips is helping to create a sustainable healthcare future

Sir Rob Wainwright and Jeroen Tas, Chief Innovation & Strategy Officer of Philips

Joining us is Jeroen Tas, Chief Innovation & Strategy Officer of Philips, sharing his career experiences of how innovation can drive long-term value. Rob and Jeroen talk about how the pandemic created a rallying cry Philips to find urgent and practical solutions to help, and about the future prospect of digital health. Jeroen also shares his insights on the different dimensions of being a responsible business including the role of leadership.

Jeroen Tas is Chief Innovation & Strategy Officer and Member of the Executive Committee at Royal Philips. He is an experienced global executive and entrepreneur with a track record of leading innovation in the healthcare, information technology and financial services industries. Once leading Citigroup's tech lab where he and his team enabled the world’s first steps into the age of Internet banking he is now devoted to making similar disruptive changes to the world of healthcare to improve the quality of care and make it more inclusive and a better experience for patients and their care providers.

At Philips Jeroen heads the global Innovation & Strategy organization leveraging emerging technologies such as AI, sensing technologies and the Internet of Things to reinforce the company’s health propositions aimed at supporting consumers, care professionals and health systems with personalized connected care solutions. Solutions that can deliver on the "quadruple aim": improving health outcomes, improving patient experience, improving staff satisfaction and lowering the cost of care.


The clearer you are about the need and the shape of the solution, the better your chances are of success.

                                                         — Jeroen Tas —


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How 'smart risk taking' is essential to UNICEF's inspiring mission

Sir Rob Wainwright and Stephen Zimmermann, Office of Internal Audit and Investigations, UNICEF

Joining us is Stephen Zimmermann, Director, Office of Internal Audit and Investigations of one of the most famous brands in the world, running one of the most inspiring missions: UNICEF. Sir Rob Wainwright and Stephen Zimmermann talk about how the cause of helping vulnerable children in highly challenging environments around the world doesn’t come without its fair share of difficulties. They talk about the principles of ‘smart risk taking’ and different examples that underscore the importance of developing, setting up and nurturing supply chains in good times to prepare for the more challenging.

Stephen Zimmermann joined UNICEF in July 2019, where he leads teams responsible for the organization’s assurance and advisory services, as well as investigations into fraud, corruption and misconduct across UNICEF’s global operations. Formerly he was the Senior Adviser to the Governance Global Practice of the World Bank where he helped guide the Bank’s anti-corruption, justice and rule of law work. He had a leading role in developing the World Bank’s integrity agenda.

UNICEF works in over 190 countries and territories to save children's lives, to defend their rights, and to help them fulfil their potential, from early childhood through adolescence.


Responsible business to me is about integrity.

                                                     — Stephen Zimmermann —


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How Rabobank is building a stronger agenda around trust

Sir Rob Wainwright and Els de Groot, Chief Risk Officer, Rabobank

In this episode Sir Rob Wainwright talks to Els de Groot, Chief Risk Officer of Rabobank about the concept of trust. How the sector is moving more decisively to a business agenda focused on promoting trust, within its community and with the customers it serves. The response of the bank to the COVID-19 crisis shows that they understand the critical responsibility they carry in the economy: A better bank for a better society.

Els de Groot is the Chief Risk Officer of Rabobank and member of the Managing Board. She joined Rabobank 1,5 years ago. As CRO, Els takes responsibility for risk management, legal and compliance worldwide of Rabobank Group and as member of the Managing Board she collectively steers Rabobank. She worked as CFO of Schiphol Group and has many years of working experience within the banking industry. 


The heart of trust at the end of the day, is having it in your DNA.

                                                     — Els de Groot —


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How the World Economic Forum is driving a global agenda of responsible business

Sir Rob Wainwright and Alois Zwinggi, Managing Director of The World Economic Forum

In this episode Sir Rob Wainwright talks to Alois Zwinggi, Managing Director of the World Economic Forum, about the emergence of a new ‘zeitgeist’ in the global business community around purpose-driven leadership and impact. They discuss the changing role of the iconic Davos gathering of business and political leaders each year and the response of the global community to COVID-19.

Alois Zwinggi is the Managing Director of The World Economic Forum and former Head of its Centre for Cybersecurity. Its flagship annual event is hosted in Davos at the end of January and brings together leaders for up to five days to discuss global issues, across 500 public and private sessions. The World Economic Forum is a not-for-profit organization that simulates public-private cooperation in areas of the highest priority global concern.


We are more and more focused on creating tangible outcomes rather than bringing people together.

                                                     — Alois Zwinggi —


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How investment management can serve the real needs of society

Sir Rob Wainwright and Jacco Minnaar, Chair of the Management Board of Triodos Investment Management

In this episode Sir Rob Wainwright talks to Jacco Minnaar, Chair of the Management Board of Triodos Investment Management, about leading a successful investment management business in a way that also brings a positive impact on society. He shares his experience of the challenges and opportunities involved in cultivating a responsible business agenda in a highly competitive part of the finance sector, while also surveying the effects of COVID-19.

Jacco Minnaar is Chair of the Management Board of Triodos Investment Management. He has 20 years of experience in the financial sector and investment industry. Before joining Triodos, he managed the Financial Markets Development Programme of International Finance Corporation (IFC) in the Mekong region in Southeast Asia.


We were founded to be 100% commercial and have 100% impact.

                                                     — Jacco Minnaar —


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How a key cog in the European transportation sector stays true to its chartered course

Sir Rob Wainwright and Annika Hult, managing Director Stena Line BV

In this episode Sir Rob Wainwright talks with Annika Hult, responsible for Stena Line North Sea operations, about the impact of COVID-19 on one of the leading shipping companies in Europe. She offers an insight into the company’s ‘Little White Book’ of values that has guided Stena Line on a course towards responsible business and how that will aid its recovery from this crisis.  

Annika Hult is Managing Director of Stena Line BV and Trade Director of Stena Line North Sea. She is responsible for the company’s business on the North Sea, one of Stena Line’s largest regions with around 600,000 freight units and 800,000 passengers carried every year between the Netherlands and the UK. Annika is also a member of the Board of Directors of the Dutch Shipowners’ Association.


The key value centered around everything in our company is care. Care for customers. Care for resources. Care for each other.

                                                     — Annika Hult —


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Fake news and the age of information quality

Sir Rob Wainwright and Frantisek Vrabel, CEO Semantic Visions

In this episode Sir Rob Wainwright talks to Frantisek Vrabel, founder and CEO of
Semantic Visions, about the increasing role of information in society and for business. They offer a word of hope on the availability of new solutions and the potential for technology and human collaboration, while surveying areas of concern, from disinformation to the rising prevalence of AI-powered deep fakes.

Frantisek Vrabel is CEO of Semantic Visions, a company that built a leading-edge technology at the intersection of Big Data, Semantic Analysis and Artificial Intelligence. He advises EU and NATO on effective measures to counter foreign state propaganda and disinformation. 


You need to combine big data analytics and human brain power to achieve the needed level of understanding.

                                                     — Frantisek Vrabel —


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How responsible businesses can help power the fight against modern slavery

Sir Rob Wainwright and Dr. Jean Baderschneider, CEO Global Fund to End Modern Slavery

Sir Rob Wainwright has an engaging conversation with Dr. Jean Baderschneider, CEO of The Global Fund to End Modern Slavery about the huge global industry behind modern slavery. Hear about the scale of the problem, how COVID-19 is making the challenge more difficult to manage, and the opportunity business has to make a telling impact in the fight.  

Dr. Jean Baderschneider has three decades of experience in the private sector. She retired from ExxonMobil, the oil & gas giant, in 2013 where she was Vice President of Global Procurement. She currently serves as a Chair of the Board of Directors and previously served as the Fund’s inaugural CEO. 


It is not just giving a speech, it is creating organizational culture that empowers an entire organization to be in this fight…

                                                   — Dr. Jean Baderschneider —


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Unilever’s code of business principles: a strong framework for responsible business

Sir Rob Wainwright and Simone Pelkmans, General Counsel at Unilever Benelux

In this episode our host, Sir Rob Wainwright talks with Unilever’s General Counsel, Simone Pelkmans about the changing role of legal counsel in today’s business sector. How the coronavirus crisis is accelerating a switch from legal guardian to key business enabler in optimising supply chains, the use of consumer data and so much more. All within a strong culture and framework of responsible business.

Our special guest, Simone Pelkmans joined Unilever 20 years ago after having worked in private practice at one of the largest law firms in the Benelux. She is the General Counsel for the operating companies of Unilever in the Benelux since 2017, board member and member of the Benelux Covid Issue Management Team.


Our code of business principles, and the way we operate as a legal function give our businesses freedom within a framework…

                                                      — Simone Pelkmans —


Listen on iTunes | Spotify | Stitcher


Why ethics matter for responsible business

Sir Rob Wainwright and Dr. Aimee van Wynsberghe, Associate Professor at TU Delft in ethics and technology 

In this episode our host, Sir Rob Wainwright has an engaging conversation with
Digital Ethics expert Aimee van Wynsberghe. They talk about the importance of ethics, putting it into the current context of the coronavirus and the need to add ethics into design processes of technology. Responsible businesses are acting to promote higher levels of trust and finding the right balance between innovation and protecting the interests of consumers. 


Ethics is a must have, not a nice to have...

                                            — Dr. Aimee van Wynsberghe —


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How cyber security can contribute to the development of responsible business

Sir Rob Wainwright and Lies Alderlieste CISO, NS

In this episode we talk about the importance of cyber security for companies
everywhere as they shift to a more responsible business agenda. We dive deeper into how a strong cyber security framework and with the right culture can contribute to the development of responsible business. What are the major challenges faced and what are the best response measures to protect a company’s vital assets.

Our special guest is Lies Alderlieste, the Chief Information Security Officer of the Dutch Railways; an experienced digital risk professional formerly of the financial sector and now with a leading position in a critical part of the national infrastructure of the Netherlands.


It’s been a journey to figure out how cyber security risks fit onto steel.

                                                — Lies Alderlieste —


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Exploring the issue of fighting both cyber and biological viruses: what are the points of connection and similarities?

Sir Rob Wainwright and Lucien Engelen

In this episode we talk about how responsible businesses can think through rare or unusual incidents in the healthcare space by drawing analogies. Are there similarities in the challenges faced in healthcare on the one hand, and in cyber security on the other? Maybe the potential for further collaboration between these two sectors is greater than we think, as the world continues to grapple with the corona crisis.

Our special guest is Lucien Engelen. He brings years of insightful experience
in healthcare. He advised the Board of Directors at Radboud University Nijmegen Medical Centre, he’s lead some of Singularity University’s initiatives on
innovation in healthcare & medicine. And has published the book “Augmented
Health(care): the end of the Beginning”. 


Social distancing is similar to network isolation techniques in the cyber world.

                                                    — Lucien Engelen —


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How a responsible business prepares for a crisis

Sir Rob Wainwright and Frédérique Demenint

In the first episode we will explore how best to prepare for a crisis, how to manage its effects and impact when it happens, and the impact that actions taken have on the long term reputation for companies as a responsible business.

Our special guest is Frédérique Demenint, an executive with 20 years of experience of guiding CEOs through periods and moments of great challenge. 


More than ever the ability to meet the standards of doing business responsibly is being tested.

                                                — Sir Rob Wainwright —


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More information?

For more information please contact Harvey Christophers or Rob Wainwright via the contact details below.

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