Conduct Risk


Conduct Risk

Operational Risk

Conduct in an organization is becoming more important now that compliance costs are rising and corporate values are considered more often by stakeholders. Deloitte helps organizations to define their corporate values and translate them to the day-to-day practice of boards and employees.

Your challenge

At most organisations, the growing complexity of the regulatory landscape means that compliance costs increase proportionally. A new regulatory requirement almost always translates into new business rules and controls, which makes organisations less flexible. During this process, little attention is paid to the understanding and attitudes towards risk of the employees, and whether they (strive to) live up to these values.

Most organisations think that nothing can go wrong as long as employees follow strict rules and procedures. However, the implication of this scenario is that compliance costs continue to grow and the flexibility of the organisation decreases, making it harder to adapt to the rapidly changing business environment. If corporate values are embedded in all levels of an organisation, it runs a lower risk of being distracted by non-compliance issues, can focus on conducting its core business and can refer to its corporate values to the stakeholders with confidence and by that strengthen its reputation. In that sense, corporate values are an important strategic enabler.

Paying attention to conduct can be a key differentiator for organisations. Bringing compliance responsibilities back to the business and helping employees to consistently make appropriate risk-based decisions will lower compliance costs and increase the flexibility of your organisation. By actively promoting the desired culture and values of your organisation, your employees will reflect the attitude and beliefs you desire.

Our solution

We can help you assess, evolve and embed the values, beliefs, tone, conduct, and understanding of risk culture and corporate values and align them with your strategy and business practices.

Our services include:

  • Defining corporate values and their meaning and implementing them in the day-to-day business operations of your organisations. This service includes dilemma trainings for boards and management teams. 
  • Boardroom sessions in which we help your board and senior management to set an example for the rest of the organisation.
  • Building compliance and risk frameworks that are based less on strict rules and controls and more on trust. 

Why Deloitte?

Deloitte works globally to help organisations manage and change conduct. We do not only know how to align your corporate values with your company strategy, but also know how to translate them to the day-to-day jobs of your employees and to communicate them to stakeholders.


Wim Eysink

Wim Eysink


As Senior Partner at Deloitte Risk Advisory, I lead the market offering of Corporate Governance within the Strategic & Reputation practice. In addition, I am responsible for the boardroom program in T... More