The bigger picture
The primary focus of the DTTL Global Security Office (GSO) is to work with member firms to keep Deloitte people safe, particularly during times of emergency or when they are called upon by clients to work in higher-risk areas. A comprehensive program has been put in place to address ever-present threats around the globe. "With Deloitte’s ever-increasing global footprint in more than 150 countries and a high volume of travelers, GSO team members stand ready to help keep our people safe," says Ted Almay, DTTL Global Security Officer.
During FY2015, the GSO continued efforts to further integrate its regional security managers through member firm visits, meetings with country leaders, and the formation of local security councils made up of member firm security officers in each region. During the past year, the GSO also added a business continuity senior manager to work with member firms to enhance their overall resiliency and formed global working groups composed of member firm security leaders to improve the consistency of member firm background screening and physical security measures.
The GSO team leverages the infrastructure and best practices of the largest member firms through the formation of a global steering committee. Security professionals from GSO and DTTL’s three largest member firms comprise the group, which serves in an advisory role to help build out the organization’s global security strategy. This committee supplements the existing Global Security Council, which is a network of Deloitte security and risk professionals and other leaders from the majority of Deloitte member firms.
Keeping Deloitte people safe
The GSO team tracks world events on a daily basis for potential impacts on Deloitte's people and member firms. Whenever a crisis occurs, the GSO, in conjunction with DTTL's Global Crisis Management Team, responds swiftly to help member firms account for the safety of their people, provide necessary relief, and resume normal business operations as soon as possible.
Threats come in many sizes and forms, including geopolitical instability, crime, and natural disasters. “We responded to a range of crisis events, from earthquakes in northern Chile to ongoing instability throughout the Middle East during the past year,” Almay says. Health emergencies also can affect Deloitte people while traveling or assigned overseas, so DTTL maintains 24-hour resources delivered by a leading emergency medical and security provider. “In FY2015 alone, the GSO team responded to more than 170 medical-assistance cases, several of which involved serious medical conditions or accidents necessitating emergency air evacuations,” notes Almay.