Together with Salesforce, we help our clients reimagine the way they engage with employees, suppliers, and customers


Deloitte Digital & Salesforce

Together with Salesforce, we help our clients reimagine the way they engage with employees, suppliers, and customers

What can influence whether a company is successful or not? How you can collect, manage, and use the available data? The goal of every company is the same: to acquire and retain customers. Deloitte Digital's expertise and Salesforce's solution will help you.

Why Salesforce?

Salesforce CRM (Customer relationship management) follows customers throughout their lives, from first contact to negotiation processes and customer management, all information is available in one place, anywhere, anytime.

Salesforce is a customer-to-customer and enterprise-wide customer relationship management solution that connects the areas of marketing, sales, commerce, and service — providing a transparent and unified relationship with each customer. It enables digital transformation in any sector or in any area of B2B and B2C business activities. Because we are a global strategic partner, our services include consulting, implementation, and post-sales services.

What do we offer?

We have over 200 Salesforce certified practitioners in six countries, including Romania. We design and implement sales, service, and employees’ experiences, capabilities, and architectures to bring customer strategies to life. We help make the “creative digital consultancy” real and in doing so, make new markets.

Deloitte Digital and Salesforce

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Implementing the digital transformation

The essential functions of a smart company must be also smart. Due to the development of technology and the pressures of the competitive market, there is a growing demand on the part of customers to digitize all functions of the organization, including central functions. It is therefore essential to introduce digital solutions for finance, the distribution chain, IT infrastructure, and corporate governance.

About Deloitte Digital

Deloitte Digital aims to be the world's first to facilitate the digital transformation of customers. How? By creatively designing and implementing customer and employee experience, sales processes and architectures. We are creating a new market for digital customer experience with world-leading technology solutions.

If you are interested in how to improve your company's digital processes, our experts will be happy to help!


Andrei Ionescu

Andrei Ionescu

Market Leader Consulting

Partner leading the Consulting and Risk Advisory service lines in the Romania & Moldova practice. Andrei has more than 20 years of experience in risk management, cyber risk, internal audit, fraud mana... More

Oana Ene

Oana Ene

Country Lead of the Salesforce practice, Deloitte Romania

Senior Manager in Consulting, with over 15 years of experience in Software development for CRM and CMS implementation and application development projects. She is mainly experienced in evaluating and ... More

Alek Pruzinski

Alek Pruzinski

Partner Digital Customer Solution

Partner with a proven track record in delivering complex implementations. He has more than 12 years of professional experience in IT, always being on the front line between business nee... More