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Press releases
Future of Experience Press Room
The Future of Experience newsroom is designed to help clients, journalists, and alumni get the latest Deloitte news on how we’re helping organisations to deliver a more human experience to their customers.
We also provide dedicated Insights and Analysis for Chief Marketing Officers, hosted via the Wall Street Journal’s website. This content is regularly updated and we have pulled out some recent articles that you might find useful:
We also work closely with The Marketing Society and support a number of their activities and events as well as contributing articles and thought leadership to their digital platforms.
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Industry Perspectives
How different industries are adapting to deliver a better customer experience in a COVID-19 world