Services

Strategy and Operations Consulting

Business leaders must act with conviction in an era of growing complexity and change. These business leaders need clear, concise, well-informed perspectives on the important dynamics that are currently reshaping their business environments. Our global network of Strategy and Operations professionals draws on the strength of Deloitte’s full suite of professional services and industry experience to help drive major operational change and resolve the most fundamental issues affecting businesses today.

We work collaboratively with our clients to link strategic vision to flawless execution to achieve tangible, long-term value. From developing a pragmatic strategy and evaluating M&A opportunities to improving operations functions, we have the experience and expertise to help clients build and deliver an executable strategy.

Monitor Deloitte

Strategy is about choices. Monitor Deloitte, our strategy consulting offering, works side by side with our clients to make the choices that will help stretch and sharpen their ambition. 

 

Contact
Duncan Farrow-Smith

Supply Chain

We provide leading edge supply chain advice in all aspects of strategic and tactical assessment, design and implementation to improve supply chain operations, profitability and create significant commercial advantage.


Contact
James Yearsley

Business Model Transformation

Business Model Transformation looks at how we improve the overall operating model of an organisation in order to deliver on strategic objectives and drive commercial performance – be it capturing new growth opportunities, reducing costs or transforming operational effectiveness.

 

Contact
Howard Doberman

Service Operations

We work to improve profitability and business productivity through process simplification, operating cost reduction, and service improvement. We focus on the full front-to-back value chain (including front office), as well as supporting business functions such as operations, risk, technology and finance to improve the quality of service delivery.

 

Contact
Lorraine Barnes

Finance

We help chief finance officers execute the financial strategies that underpin business objectives, drive performance improvements across the business and transform the efficiency and effectiveness of financial processes.

 

Contact
Mike Dobby

Our Strategy and Operations Leader

Richard Hammell

Richard Hammell

Partner

Richard leads the Strategy & Operations practice helping clients to drive increased value from strategic transformation. Richard has over 20 years of experience in working with our financial services ... More

Meet the team

Duncan Farrow-Smith

Duncan Farrow-Smith

Partner

Duncan leads the Monitor Deloitte strategy consulting practice in the UK and is focused on the defence and security market and broader public sector industry. Duncan helps clients address their most c... More

Howard Doberman

Howard Doberman

Partner

Howard leads Deloitte's Business Model Transformation team in the UK. He specialises in designing and implementing operational strategies to a mix of service industries – with a particular focus on bo... More

Lorraine Barnes

Lorraine Barnes

Partner

Lorraine leads Deloitte’s Service Operations team in the UK. She specialises in large scale, front office transformation and cost reduction in financial services. Lorraine has a wealth of experience i... More

James Yearsley

James Yearsley

Lead partner

James leads the Services sector at Deloitte, comprising business process outsourcing, facilities management, infrastructure, human capital services and professional practices. He is a Consulting partn... More

Mike Dobby

Mike Dobby

Vice Chairman and Finance Consulting Lead

Mike is a Vice Chairman and Senior Leadership Partner for Finance within S&O Consulting UK. Mike has been a partner for over 14 years. He focuses on the TMT sector and has been responsible for some of... More