Letter from the editor
Editor in chief,
Health is top of mind right now, and in many forms. We’re increasingly focused on the health of individuals—our family members’, our teammates’, and our own physical and mental well-being. We’re also focused on the health of the collective—organizational health, as supply chain and logistics issues continue to plague companies across the globe, consumer behavior remains altered by the pandemic, and organizations’ sustained success grows more uncertain in the continually disrupted business environment; industry and sector health, as new entrants and cross-industry players shake the status quo, and pressure mounts for self-regulation on issues such as data privacy and protection; and societal and environmental health, as public health concerns and climate change
realities become increasingly impactful external drivers of change within organizations.
Health is a work in progress—and, for many, it’s priority No. 1. Recent global events have posed real and tangible threats to personal and collective health, but they’ve also made us more aware of the opportunities afforded by achieving an improved state of well-being. This issue offers research and insights into how organizations can work on thriving and prospering at all levels.
Cheers to your good health.
Editor in chief,
Health is top of mind right now, and in many forms. We’re increasingly focused on the health of individuals—our family members’, our teammates’, and our own physical and mental well-being. We’re also focused on the health of the collective—organizational health, as supply chain and logistics issues continue to plague companies across the globe, consumer behavior remains altered by the pandemic, and organizations’ sustained success grows more uncertain in the continually disrupted business environment; industry and sector health, as new entrants and cross-industry players shake the status quo, and pressure mounts for self-regulation on issues such as data privacy and protection; and societal and environmental health, as public health concerns and climate change realities become increasingly impactful external drivers of change within organizations.
Health is a work in progress—and, for many, it’s priority No. 1. Recent global events have posed real and tangible threats to personal and collective health, but
they’ve also made us more aware of the opportunities afforded by achieving an improved state of well-being. This issue offers research and insights into how
organizations can work on thriving and prospering at all levels.
Cheers to your good health.
Investing in creative potential
Creativity doesn’t spark in a vacuum. Nurturing it with the right ingredients and trusting in the eventual payoff is what sets a creative business apart.
Dr. Stephanie Allen
Dr. Stephanie Allen leads Deloitte’s global health care practice and Deloitte Australia’s health and human services practice. She’s a consulting partner with more than 25 years of experience in health care in both the UK and Australia, working on clinical, financial, and operational transformations, and technology implementations. She’s passionate about the role of health care as an economic driver of prosperity, as a magnet for research and talent, and in supporting people to lead the lives they email@example.com
Miguel Eiras Antunes
Miguel Eiras Antunes leads Deloitte’s global smart city, smart nation, and local government practice, as well as Deloitte’s government and public services, transportation and hospitality services, and automotive practices in Portugal . Antunes coordinates a global team of 4,000 experts who advise urban developers and infrastructure managers about how cities and urban ecosystems can become greener, smarter, and more connected. He strongly advocates a move “from urban living to more human living.”firstname.lastname@example.org
Mike Bechtel is a managing director and the chief futurist with Deloitte Consulting LLP in the United States. Bechtel helps clients develop strategies to thrive in the face of discontinuity and disruption. His team researches the novel and exponential technologies most likely to impact the future of business, and builds relationships with the startups, incumbents, and academic institutions creating them. He also currently serves as professor of corporate innovation at the University of Notre Dame.email@example.com
Dr. Jay Bhatt
Dr. Jay Bhatt is a physician executive, internist, geriatrician, and public health innovator. As executive director of the US-based Deloitte Center for Health Solutions and the Deloitte Health Equity Institute, he directs the health care and life sciences research and insights agenda, and builds collaborations to advance health equity. Passionate about patient care, Bhatt practices medicine at local community health centers in the Chicago firstname.lastname@example.org
Colleen Bordeaux cofounded and leads the Workforce Experience by Design practice at Deloitte Consulting, where she helps organizations cultivate positive human experiences at work by tapping what drives emotions and choices, and designing solutions that create trust, loyalty, and brand email@example.com
Gregor Adrian Böttcher
Gregor Adrian Böttcher is an associate director with Deloitte Africa’s turnaround and restructuring team. He has 10 years of restructuring industry experience in Europe and South Africa, and has experience advising clients in the industrial, recycling, and metal sectors about restructuring and turnaround, liquidity forecasting and management, and stakeholder firstname.lastname@example.org
Paul Delesalle, based in Belgium, leads Deloitte’s EMEA supply chain and operations practice. With 22 years of experience in supply chain consulting, he helps clients organize, transform, and digitize their end-to-end supply chains to optimize profit, cost, customer satisfaction, and environmental impact—leveraging supply chains as a true source of competitive email@example.com
Peter Evans-Greenwood is a fellow with the Australian chapter of Deloitte Asia Pacific’s Center for the Edge, helping organizations embrace the digital revolution through understanding and applying what’s happening on the edge of business and society. Evans-Greenwood has spent 20 years working at the intersection between business and technology, and currently works as a consultant and strategic advisor on both sides of that intersection.pevansgreenwood@deloitte.
Jen Fisher is Deloitte US’s chief well-being officer. Fisher drives the strategy and innovation around work/life integration, health, and wellness to empower Deloitte’s people to be well so they can perform at their best in both their professional and personal firstname.lastname@example.org
Jason Girzadas is managing principal of Deloitte’s businesses, global, and strategic services. He is responsible for strengthening Deloitte’s strategic market positioning in the United States and globally, and building differentiated capabilities through strategic alliances to innovate toward a technology-driven future. Girzadas serves as a member of the US Executive Committee, the advisory partner for several leading health care clients, and the executive sponsor of Deloitte’s global alliance relationship with Salesforce.email@example.com
Robert Hillard leads Deloitte Consulting across Asia Pacific spanning China, Japan, Australia, India, Singapore, Malaysia, Indonesia, Thailand, New Zealand, and Korea. Hillard previously served as a member of Deloitte’s global board (Deloitte Touche Tohmatsu Ltd.), chief transformation officer for Deloitte Asia Pacific, and chief strategy and innovation officer for Deloitte Australia.firstname.lastname@example.org
Eamonn Kelly is chief futurist for Deloitte LLP, helping corporations, global and national public agencies, and philanthropic foundations understand world-shaping trends and dynamics, and evolve “future-proofed” strategies. Previously, he served as Deloitte Consulting’s chief strategy officer and chief marketing officer for strategy and operations. He has authored two books: Powerful Times: Rising to the Challenge of Our Uncertain World, and What’s Next: Exploring the New Terrain for Business.email@example.com
Jim Kilpatrick is a partner at Deloitte Canada and leads Deloitte’s global supply chain and network operations practice. With 30 years of experience, Kilpatrick designs and implements supply chain transformation programs that combine operational improvements, technology enhancement, and organizational capability building to improve operational and financial firstname.lastname@example.org
Pankaj Kamleshkumar Kishnani
Pankaj Kamleshkumar Kishnani is a researcher with the US-based Deloitte Center for Government Insights. He specializes in emerging trends in technology and their impact on the public email@example.com
Nelson Launer is a senior consultant with Deloitte Consulting LLP in the US. While helping with the ongoing evolution of Deloitte Consulting’s tech-focused, hybrid business offerings, Launer helps clients define and execute strategies aimed at incorporating innovative and disruptive firstname.lastname@example.org
Matt Lawson is chief creative officer of Deloitte Digital in Asia Pacific and helped found Deloitte’s creative, brand, and advertising offering. He was ranked as the world’s No. 1 copywriter in 2017 and has won 38 Cannes Lions. After early success in advertising, he came to Deloitte to “see what creativity could do at scale and the true impact it could have on brands, business, and the world at large.”email@example.com
Tim Li is a principal at Deloitte & Touche LLP and leads growth initiatives for the firm’s cyber solutions and capabilities for federal government, state and local government, and higher-education clients. Li has more than 20 years of cyber experience across the public and private sectors, helping to drive the strategy, implementation, and operation of comprehensive cyber and risk management firstname.lastname@example.org
Joe Mariani is a research manager with Deloitte’s Center for Government Insights. His research focuses on innovation and technology adoption for both national security organizations and commercial businesses. He previously worked as a consultant in the defense and intelligence industries, a high school science teacher, and a US Marine Corps intelligence email@example.com
Jo-Anne Mitchell Marais leads Deloitte Africa’s turnaround and restructuring team. With two decades of financial services industry experience, she brings a lender-side perspective to her advisory work, having led teams at a South African bank and a global alternative credit finance firstname.lastname@example.org
Marlene Motyka is a principal in Deloitte Transactions and Business Analytics LLP and leads Deloitte’s US renewable energy practice. She consults on matters related to valuation, tax, M&A, financing, business strategy, and financial modeling for the power, utilities, and renewable energy email@example.com
Adam Mussomeli leads Deloitte’s US supply chain and networks operations offering. He has more than 25 years of experience delivering global supply chain transformations across industries, both in a consulting environment and while in industry firstname.lastname@example.org
Anh Nguyen Phillips
Anh Nguyen Phillips is a researcher, author, and former management consultant who has dedicated her career to exploring the interplay between technology and humanity. She currently serves as research director for Deloitte’s Global CEO Program, helping executives and other leaders navigate a changing world. She has coauthored three books: The Technology Fallacy, Work Better Together, and The Transformation Myth.email@example.com
Mike Piechowski is a managing director in Deloitte’s power, utilities, and renewables practice. He leads the grid transformation practice and has 25 years of experience leading full lifecycle delivery of systems integration, application managed services, and program and project management firstname.lastname@example.org
Craig Rizzo is a specialist leader in Deloitte’s energy, resources, and industrials sector with 25 years of experience in commercial and federal settings. He has led and conducted projects involving electric utility distribution grid modernization IT and OT technologies, data management and analytics solutions, distributed energy and microgrids, and smart city email@example.com
Robbie Robertson is a design partner in Deloitte Australia’s consulting practice and the managing partner for Deloitte’s virtual office. He has a passion for fusing human-centered design and business to facilitate transformation programs with clients across multiple sectors. Robertson has led multidisciplinary teams on global design projects, combining experience design with spatial and digital strategies to ensure that people are at the heart of every firstname.lastname@example.org
Stephen Rogers is the managing director of Deloitte’s Consumer Industry Center. He leads a team that conducts research to uncover new ways of thinking, working, and leading within the consumer industry. With nearly 20 years of experience within consulting and high-tech, Rogers is focused on how industry leaders can deliver better results and the strategies organizations use to adapt to accelerating email@example.com
Suzanna Sanborn is a senior manager in the Deloitte Center for Energy Solutions, analyzing global energy trends, with a focus on the power and utilities and renewable energy sectors. She has more than 20 years of experience in research, analysis, marketing, communications, and program management in the power and utilities, oil and gas, and renewable energy firstname.lastname@example.org
Jim Thomson leads Deloitte’s US power, utilities, and renewables practice, and is a lead client service partner for Deloitte Consulting LLP. Based in Tampa, Thomson has more than 30 years of consulting experience working with global power, utility, and renewable energy email@example.com
Chris Weggeman, advisory managing director with Deloitte’s cyber and strategic risk practices, is a retired US Air Force lieutenant general with 34 years of distinguished service. During his last nine years in the Air Force as a general officer, Lt. Gen. Weggeman served in key Joint Staff and US Cyber Command positions. In addition, he is a founding architect of USCYBERCOM’s Cyber Mission Forces, culminating as the Commander of 24th Air Force, Air Forces Cyber, and Joint Force Headquarters-Cyber.firstname.lastname@example.org
Peter Williams leads the Australian chapter of Deloitte Asia Pacific’s Center for the Edge and is chairman of Deloitte Australia’s Innovation Council. Williams started working with internet technologies in 1993 and founded an e-business consulting group, Deloitte Australia, in 1996. Since that time, he has been CEO of the Eclipse Group, a Deloitte subsidiary, and founder of Deloitte Digital.email@example.com
Gerald C. Kane is a visiting scholar at Harvard Business School, and a professor of information systems and the faculty director of the Edmund H. Shea, Jr. Center for Entrepreneurship at Boston College. He has authored more than 100 papers dealing with the implications of digital technologies on organizations for both academic and practitioner audiences.
Meet the team
Editor in chief
Turner Roach (team lead)
Maria Martin Cirujano
Audience insights and product management
Amy Bergstrom (team lead)
Sylvia Yoon Chang (team lead)
Aditi Rao (team lead, US and India)
Richard Horton (team lead, Europe)
Jennifer Wright (team lead, Asia Pacific)
Arpan Kumar Saha
Blythe Hurley (team lead)
Denise Weiss (team lead)
Sourabh Yaduvanshi (team lead)
Nitin Gaurav Singh
This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.