Customer Engagement

Services

Customer Engagement

Deloitte provides insights on leveraging SAP to strengthen customer relationships

Making an impact with marketplaces

What exactly are digital marketplaces, and how can they help you generate new value for the business? For many enterprise leaders leveraging SAP® solutions for commerce, answering that question becomes imperative. Start with a high-level view of the landscape and the potential opportunities.

Making an impact with marketplaces
Click the image to view the PDF

dōTERRA: Providing an Immersive Online Experience with Multiple SAP Hybris Solutions Running on SAP HANA®

dōTERRA, a leading essential oil company, wows its customers and resellers with a whole new e-commerce experience based on SAP Hybris Commerce.

Click the image to view the PDF

Consumer Direct – a new DigitalMIX offering

Digital-savvy consumers demand personalized experiences, transparent interactions, and a closer connection with brands. In response, we've launched Consumer Direct - a solution within the DigitalMIX Platform that brings together content management, consumer engagement, eCommerce, and more to help create dynamic customer experiences. Learn more here.

consumer direct
Click the image to view the pdf

Conquering complexity in the customer experience

With the SAP Intelligent Suite—including SAP Customer Experience solutions such as SAP C/4HANA—enterprise leaders can begin to address complexity, transform their business processes, and innovate. Deloitte has insights that can help.

Click the image to view the pdf

Digital transformation of sales compensation

As business has evolved,sales compensation has become more complex for many organizations. Learn how anSAP® Commissions Workshop by Deloitte can help you reimagine compensation withthe SAP® C/4HANA customer experience suite.

Click the image to view the PDF

Future-proof your digital business: Reimagining customer engagement and your brand experience

Future-proofing your business to keep up with growing expectations and digital touchpoints means reimagining the customer experience, your brand, and the role of technologies such as SAP Customer Experience solutions. Learn more from Deloitte.

Future proof your digital business
Click the image to view the PDF

Reimagine customer data, cloud, and your opportunities

Learn how an SAP Customer Data Cloud workshop by Deloitte can help you approach customer data more strategically—to help you strengthen customer relationships, drive revenue growth, improve compliance, and tap the benefits of cloud.

Click the image to view the pdf

Single Stack for SAP Technology

Reimagine the customer experience from the back office to the front office. Learn how Deloitte’s integrated “Single Stack” solution built around SAP technologies can help make the customer journey more meaningful—and accelerate business benefits.

Single stack for SAP technology
Click the image to view the pdf

Learn more about SAP C/4HANA and Deloitte Digital

Related case studies and published articles

Case studies:

Grupo Bancolombia

Contact

Debashis Sen

Debashis Sen

Enterprise Performance Leader, Technology & Transformation, Southeast Asia

Debashis leads the Enterprise Performance practice in SEA and is part of the Southeast Asia Regional Technology & Transformation team. He is responsible for Enterprise Applications practice with a foc... More