The future of value transfer
The creation and representation of value is increasingly in digital. We believe that the future of value transfer will include customer data, in addition to digital representations of currencies and other assets, and will have a profound change to financial services.
Building on the digital banking momentum
How banks can leverage the shift to digital banking and changing customer preferences
As banks continue to build on the digital banking momentum, they should pay attention to “humanizing” the banking experience, irrespective of the channel. This may not only improve customer satisfaction, but also ensure sticky relationships, especially with younger consumers.
The future of digital payments
Choices to consider for a new ecosystem
Customers are used to seamless payments for most daily transactions – with ever-increasing expectations for integrated and secure ways to pay for any product or service. For players in the digital payments ecosystem across Southeast Asia, that means a set of real choices to consider.