Experience Breakthrough

Align your resources to enable your vision, create a game-plan for success

The lack of a clearly articulated business strategy is one of the primary reasons so many businesses fail to achieve their objectives. Your business strategy must also align with the ultimate business goal at every step of your business planning process – from creation to execution.

It is essential because it saves time and other resources, while also keeping your stakeholders informed and motivated.

Through the Strategy Lab, you will align on key priorities you need to drive forward to achieve your vision.

Our Client Impact

The Deloitte Greenhouse Experience

The leadership team of a public sector client participated in a Deloitte Greenhouse Strategy Lab to streamline and transform their customer journey.

The Breakthrough

Participants learned to walk in their stakeholders' shoes and visualised the future state journey that would provide a quantum leap in satisfaction and experience. They then brainstormed and identified initiatives needed to move their future vision forward. They consolidated and clustered similar ideas together and agreed on which ones to move forward with.

The team prioritised action plans with key timelines for the implementation of each initiative and made commitments to accelerate organisational transformation over the next 5 years, agreeing on the future state user journey.

Disrupt the rules of the game, rapidly test new ideas to drive growth

Your customers are evolving and markets are changing rapidly. You need to continue to serve your customer's needs today while looking for new growth areas to drive your future business.

In an interconnected, rapidly evolving marketplace, being the biggest player does have many advantages, but it doesn't protect you from disruption. The success formula that got you here, may not be the one you need for the future.

How can you think and act like a start-up? The Innovation Lab can help you think about your business challenges through a user-centric lens and develop new solutions that can be quickly prototyped and market tested.

Our Client Impact

The Deloitte Greenhouse Experience

A leading F&B client in the Philippines engaged in a Deloitte Greenhouse Innovation Lab to look at how to maintain their current leadership position and create an engine for future growth of the business.

The Breakthrough

Participants were inspired by curated case studies showcasing how other companies found their "breakthroughs" and enabled them to envision the future of retail and the CPG industry. They reviewed challenge statements and generated ideas to tackle pain points of affected stakeholders.

The groups developed prototypes to demonstrate their solutions to the challenge statements and formulated Sprint Action Plans for how they would pilot and push their ideas forward.

Five teams of participants got their projects greenlit to develop and test their prototypes further and explore how they might build a business case for implementation.

The world is full of potential. How will you align as a team?

Your bottom line depends on your people. At the core of hyper-successful projects is a high-performing team. When the entire team collectively aligns, the project transcends “work” and becomes a mission. But it’s not always that easy…

Leaders are challenged to both celebrate their team’s uniqueness and get everyone rowing in the same direction. How do you both recognize and balance varying perspectives, opinions, and styles to produce that high-performing team?

Through the Alignment Lab, you will explore areas of alignment and misalignment, create a more focused team vision, and forge a cohesive plan to ensure achievement of your goals.

Our Client Impact

The Deloitte Greenhouse Experience

The Global Executive Board of a global organisation participated in a Deloitte Greenhouse Alignment Lab. The aim of the lab was to identify the Board’s key priorities beyond 2020 both within the team and finding an appropriate balance between their Global Board and local roles, whilst uniting and aligning Board members in order to help the organisation to continue its agile transformation across the network.

The Breakthrough

Participants were tasked to identify the differences in their global approach and to list the key roles of the Board and potential challenges they may face.

Participants shared the values that they felt were important on an individual and board level, and this aided the process of aligning the firm’s values and culture across borders.

Based on an existing Operating Model, participants voted on the top 3 priority areas that needed the most attention. Participants brainstormed on key activities and initiatives that should be instituted for each area. Participants also reflected on how they could individually contribute to a world-class brand.

Driving forward, the team identified actions outlining the top areas of governance to focus on. At the end of the Lab, the participants had a clearer picture of their roles and responsibilities between Board and Member firms. Participants celebrated diversity and acknowledged that adopting a global mind-set is imperative for the success of a global entity.

Reinvent the project kick-off experience, engage through purpose and teamwork

Starting off a new project is never easy. This has become even more critical in the era of remote working and distributed teams. A great idea alone will not ensure its success.

43% of organisations have suffered a recent project failure. What are other factors that comes into play in ensuring the project’s success?

In this Lab, teams will explore three critical accelerators for project success:
1. The start really matters
2. Beyond tactical best practices, the nuanced human dynamics are critical
3. Teams should focus on three key areas - Ambition, Action and Team

Navigate expectation, tease alignment out of a jumble of agenda and personalities.

Let’s face it- the audit business is tough. It’s being disrupted by new business models and regulatory requirements. Complexity continues to increase and we’re working harder than ever.

Through the Audit Transition Lab, both you and your client will be able to establish a foundation for delivering a high-quality audit. This collaborative approach keeps the focus on the most important issues with greater transparency and better working relationship, leading to a more effective audit.

Our Client Impact

The Deloitte Greenhouse Experience

A Japanese multinational brewing and distilling client participated in the Deloitte Greenhouse Audit Transition Lab where they discussed and aligned on expectations of the audit transition, with the intention to establish a smooth and efficient communication between the two teams across the region.

The Breakthrough

Participants were introduced to Business Chemistry®, Deloitte’s proprietary tool that helps identify unique working styles. They learnt about the four unique working styles and their own preferred communication methods which helped them to collaborate better as a team.

The teams’ hopes and fears of the future audit experience were also revealed, leading to open discussions on new ways of working to help address existing and potential pain points.

Leveraging on the results from the pre-Lab interviews, participants explored areas of misalignment across the six dimensions of the project experience to determine key activities that facilitate communication, align expectations, manage conflicts and innovation opportunities to ensure the project’s success.

Participants also explored hypothetical and common communication scenarios to resolve. By uncovering potential communication barriers, they had the opportunity to align relevant key activities and processes to overcome potential issues ahead of the project.

Having achieved a mutual understanding of expectations, participants were able to generate and agreed on a year-long audit calendar to direct communication with increased efficiency, productivity, and transparency. Stronger bonds were formed, and participants departed from the Lab as a strong partnership team.

A single day to map the first six months of your journey

The Executive Transition Lab is a one-day experience designed to help individual C-suite executives hit the ground running and develop a plan for success. The agenda focuses on the three most important resources a CXO must manage: time, talent, and stakeholder relationships.

The day is built around Deloitte proprietary research on CEO and other C-suite transitions. Use the day to:
• Define and communicate your priorities
• Understand where you should spend your time to advance your agenda
• Assess and develop a talent strategy
• Understand the relationships that matter most and how to influence key stakeholders
• Develop an action plan for your next 180 days

Using science to improve the art of relationships

Expressly designed for use in a business context, Business Chemistry® can help you grasp where others are coming from, appreciate the value they bring, and determine what they need in order to excel. It is used by hundreds of thousands of professionals around the world to build stronger relationships, increase team performance, and create exceptional organizations.

Reimagining business with Generative AI demos relevant to industry nuances

Generative AI is reshaping the landscape, compelling businesses across all fields to rethink their competitive strategies, optimise processes, and envision the trajectory of their projects, people, and platforms.

Given the ripple effects it casts across every layer of an organization, navigating the intricacies of Generative AI is multifaceted. Forward-thinking businesses that leverage the right AI capabilities will stand to emerge in this new digital age.

Wondering how to strategically position your enterprise in the Generative AI realm? The Generative AI Lab helps your team to explore and ideate use-cases relevant for your business with Deloitte propriety demos.