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2022 Industry Outlook reports

Our financial services industry outlooks contain an analysis of what to expect in 2022—and their implications for years to come.

2022 banking and capital markets outlook: Scaling new heights with purpose (Access the content on Deloitte Insights’)

Banks, big and small, are at a critical juncture. They have a newfound conviction from surmounting a multitude of pandemic-related challenges. But the window for decisive action is closing soon. Banks are at a make-or-break moment. The pandemic was the ultimate gut punch, testing banks’ resilience in unforeseen ways. Yet, they are emerging stronger. And they now have a newfound conviction: They can overcome almost any challenge that comes their way. But how can they channel this new energy to scale greater heights?

Launching soon: Stay tuned for a Canadian perspective.

Contact:
Rob Galaski
Managing Partner, Financial Services
rgalaski@deloitte.ca
416-601-4594

 

 

2022 insurance industry outlook: Digital and talent transformation accelerating as insurers adapt for post-pandemic growth (Access the content on Deloitte Insights’)

2021 saw widespread vaccine deployment—an important catalyst that helped build confidence in people and businesses alike. But the battle with COVID-19 is far from over, and a certain degree of uncertainty continues to exist. Is the insurance industry worried heading into 2022? Not really. Our research found that insurers in general expect more rapid growth next year, although challenges around regulation, talent, sustainability, and evolving consumer preferences may present speed bumps. A lot will depend on how insurers are able to deal with these challenges and the priorities that find prominence in their agendas. Flexible work models, balancing emerging technology with the need to provide a human touch, and bolstering stakeholders’ trust are areas that they can consider focusing on.

Launching soon: Stay tuned for a Canadian perspective.

Contact:
James Colaco
Partner, National Insurance Sector Leader
jacolaco@deloitte.ca
416-874-3152

2022 investment management outlook: Positioning for a greater impact through corporate vision, digital transformation, customer service, and employee resilience (Access the content on Deloitte Insights’)

In 2021, the investment management industry fared well despite the pandemic-driven market volatility. While the overall outlook looks promising as we head into 2022, uncertainty around potential COVID-19 variants remains. This, along with a host of other factors will likely continue to test investment management leaders as they strategize for the future and come up with credible tactical steps to deliver on their mission statements. Success in 2022 will likely be driven by investment management firms’ ability to create a virtuous cycle of their leadership’s vision, strong talent models, operational improvements, alignment with stakeholder expectations, employee resilience, and strengthening culture.

Launching soon: Stay tuned for a Canadian perspective.

Contact:
Tony Cocuzzo
Partner and National Investment Management Leader
acocuzzo@deloitte.ca
416-601-6432

2022 commercial real estate outlook: Economic, social, and digital disruptions combine to force a change in how CRE is developed, financed, and used (Access the content on Deloitte Insights’)

As we turn the corner on 2021, hopes that we would be doing the same on COVID-19 have stalled. The Delta variant has clouded the near-term outlook as vaccination, masking, and social distancing requirements have impacted commercial work and gathering facilities. The CRE industry is positioned at the forefront of the recovery: Office employers are balancing productivity and safety; retailers face critical turning points in an evolving industry; residences are competing for tenancy amid shifting migration patterns and heightened affordability concerns. Meanwhile, companies face increasing demands to prioritize environmental, social, and governance (ESG) issues, aging technology infrastructures, a tightening labor market, and increasingly differentiated competition. How the CRE industry proceeds into early 2022 could set the foundation for its success over the next several years.

Launching soon: Stay tuned for a Canadian perspective.

Contact:
Tony Cocuzzo
Partner and National Real Estate Leader
acocuzzo@deloitte.ca
416-601-6432

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