Financial Services

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Canadian retail banking in the age of COVID-19

Scenarios for resilient leaders

With COVID-19 pandemic the banking industry is in uncharted waters, yet, leaders need to take decisive actions to ensure their organizations remain resilient. In this report, we provide Canadian banking leaders with potential medium-term implications of COVID-19 for the retail banking sector.

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COVID-19: The impacts on global residential mortgage markets

Immediate effects and ongoing challenges

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COVID-19: Six actions for mortgage lenders in Canada

Toward recovery

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COVID-19: Financial planning for retirement in a downturn

To sell or not to sell

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COVID-19 : Addressing the Urgent Needs of Canadian Mass Investors

Mass investors make up the majority of Canada’s investment population, yet the near-term wealth-planning needs of many are not being supported during the pandemic.

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The Age of With™: Accelerating the impact of augmented intelligence in insurance

How artificial intelligence is shaping the future of insurance

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Maintaining resilience in the payments ecosystem

The response to and recovery from COVID-19

It will be important along the payments modernization journey to incorporate lessons learned from this crisis, which will position the industry to better respond to future crises. Read our new report to learn more.

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Empowering the virtually enabled advisor

Future of advice

Pre-COVID, 42 percent of advisors were not interested in digitally enabled advice. Now, they’re racing to plug technology gaps, but we must not settle for being “good enough”.

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2020 insurance M&A outlook

Pursuing growth amid uncertainty

Insurance company executives, who are considering opportunities to buy, sell, or partner in 2020 should consider these six trends that will influence the insurance M&A outlook.