Navigating the cards business in the new normal
An overview of key disruptions and response playbook for issuers
As leaders continue to pivot in response to the impacts of COVID-19 and secular trends in the industry, they will need to make critical decisions to ensure their business's resilience and position themselves to thrive in the new normal.
Lessons learned during COVID-19
A Canadian banking study
The global pandemic has thrust change upon the Canadian banking system at a pace not seen before. The response to COVID-19 has necessitated much more effective ways of working—demonstrated in real time—and there is now little appetite to go back to “business as usual.”
Creating an open banking framework for Canada
Considerations and implications of key design choices
In this paper, we review the open banking landscape nationally and around the world to help Canada make informed decisions on the design of an open banking framework.
To reap the benefits of open banking without exposing consumers—and the financial system as a whole—to undue risk, stakeholders must carefully consider how to design an open banking framework for Canada. This paper explores how.
How artificial intelligence is transforming the financial ecosystem
The New Physics of Financial Services
Artificial intelligence (AI) is significantly changing the traditional operating models of financial institutions, shifting strategic priorities, and upending the competitive dynamics of the financial ecosystem.