The future of hospitality
Re-engaging consumers post pandemic
Read the report to see how the hospitality sector is responding to consumer’s changed behaviours’ as well as reimagining the customer experience and consult the Deloitte State of the Consumer Tracker which records global consumer sentiment during the pandemic.
COVID-19: Aviation’s recovery flight plan
Strong ecosystem collaboration required
COVID-19 has hit the aviation industry hard, and the entire ecosystem is feeling the pain. In our latest report, we explore three key areas where aviation organizations will need to focus and invest as they recover from the repercussions of lockdowns and position themselves to thrive in future.
It’s time to jumpstart the evolution of the delivery ecosystem
The last-mile challenge in Canada
It’s no longer enough to compete on price, quality, or even on the seamlessness of the customer experience; today, companies must compete on the increase demands for speed and convenience of delivery of e-commerce purchases. The last mile matters more than ever.
The Age of With™
: Leveraging AI to connect the retail enterprise of the future
How artificial intelligence is shaping the future of merchandising
Artificial intelligence will change the way we work, make decisions, and interpret the world. Our latest report highlights how AI is changing the retail industry and why merchandisers should embrace it.