Identity Management
Consumer Identity and Access Management
Businesses are changing and are becoming more and more consumer-centric. Newly emerging technologies are striving to create a balance between convenience and security. Let us help you achieve that balance.
Challenges
Digitalise your business and minimise security breach
Here are some common challenges our clients experience:
- Several Login IDs / Passwords to remember
- Inconsistent User Experience across services and line of businesses
- Limited technology interoperability and slow adoption of cutting-edge technology
- No consent based approach (Opt-in /opt out functionality missing
- Missing personalized content
- No strong authentication
- Risk based profiling missing
- No consumer insights
- No privacy management
- Increased number of connected devices
- Difficult to establish device to Identity mapping
- Digital Fraud
- Compromised accounts
- Stolen Personal Data
- Brand damage /Business revenue loss due to lawsuits
- Malware / ransomeware attacks
Our approach
Deloitte has a comprehensive CIAM service framework which allows us to serve our clients more efficiently and effectively while adapting to the client environment and circumstances. It enables us to:
- Understand consumer business drivers, requirement for CIAM
- Study client’s landscape and analyse current state
- Identify existing gaps based on CIAM framework
- Define the to-be state
- Device a tailor-made strategy based on the client-specific use cases.
Our approach for CIAM strategy includes understanding of current client’s landscape, defining the end state, identifying current gaps and devising strategy based on gaps identified.
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Step 1: Current State Analysis
- Understand the business drivers for CIAM
- Workshops with stakeholders to understand client’s current landscape
- Analyse if there is an existing solution which can be leveraged
- Understand how the current state is catering to CIAM-specific use cases e.g. identity proofing, privacy and personalization's etc -
Step 2: Gap Assessment and Target State Analysis
- Define target state
- Identify gaps based on current state analysis
- Formulate the gaps based on business priority and include recommendations
- Define maturity model for CIAM
- Identify technology tooling options for implementation
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Step 3: Strategy and Roadmap
- Prepare CIAM program business case
- Prioritize key functionalities
- Participate in vendor selection, compare the capabilities and license costing etc.
- Prepare and present the strategy to client including cost, timelines, roadmap
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Step 4: Implement
- Design
- Build
- Test
- Deploy
- Step 1: Current State Analysis
- Step 2: Gap Assessment and Target State Analysis
- Step 3: Strategy and Roadmap
- Step 4: Implement
- Understand the business drivers for CIAM
- Workshops with stakeholders to understand client’s current landscape
- Analyse if there is an existing solution which can be leveraged
- Understand how the current state is catering to CIAM-specific use cases e.g. identity proofing, privacy and personalization's etc
- Define target state
- Identify gaps based on current state analysis
- Formulate the gaps based on business priority and include recommendations
- Define maturity model for CIAM
- Identify technology tooling options for implementation
- Prepare CIAM program business case
- Prioritize key functionalities
- Participate in vendor selection, compare the capabilities and license costing etc.
- Prepare and present the strategy to client including cost, timelines, roadmap
- Design
- Build
- Test
- Deploy
Why Deloitte?
Awarded market leaders
Leading-edge technologies
Global intelligence delivered locally
End-to-end cyber-risk services
Reach out
Sign up for a free consultatation with our IAM SME.
