Consumer insights

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Consumer insights

Understanding consumer behaviors and demands to enhance customer engagement

In 2020, what began as a global health crisis gave way to an economic crisis. As economies around the globe navigate new COVID cases, new virus strains and vaccine rollouts, we are living in a fundamentally altered world. To better understand changing consumer trends, sentiment and behaviour, Deloitte monthly surveys the relationship between physical and financial well-being, spending intentions and the trends accelerated by the pandemic.

Deloitte’s monthly Consumer Tracker survey monitors the attitudes and behaviors of over 23,000 consumers across 23 countries. The aim of our Tracker is to make regular comparisons between consumer markets in each of the countries and highlight any similarities and differences between them.

Visit the interactive dashboard to discover the latest findings on the current consumer mindset.

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