Automatic Call Logging

Case studies

Gen AI use case: Automatic Call Logging

Reducing contact center after call handling time with the use of Generative AI by rapid call summary generation

Gen AI Lab Programme

Our new Gen AI Lab Programme is a dedicated “show me don’t tell me space”, a ‘birth place’ and site for customer events and collaboration. When it comes to Gen AI, we’ll be offering a whole tool kit of collaborative hackathons, labs and design sprints, to help customers make the most of this game-changing innovation.

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If you’re curious about how Gen AI or how our Lab Programme can transform your company, please fill in the form on this page to stay up to date on Gen AI insights and to let us know your interest in a personalized lab for your company. We’d love to hear about your challenges and share how AI can galvanise your business.


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Gen AI Lab Programme

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Gen AI use case: Subsidy Assistant

Using the power of AI to help farmers navigate the complex landscape of subsidy programs 

Gen AI use case: Virtual Civil Servant

Virtual assistants empowered by Generative AI can provide personalised responses to citizen questions about public services