Customer Breach Support


Managed Privacy Services

Managed Risk

Increasingly sophisticated cyberattacks can catch even well-governed organizations off guard, exposing customers to possible identity theft and fraud, and threatening the organization's reputation, customer base, and revenue. Learn how a comprehensive, preplanned response can help protect your organization and customers while addressing regulatory compliance.

Our services

  • Customer Breach Support (CBS)
    We help clients with notifying, supporting and protecting their customers through a data breach. We have collaborated with AllClear ID, the top US breach response provider to leverage their experience and knowledge of successfully responding to over 5000 data breaches. This collaboration creates a unique capability to provide our clients and their customers with the response and support required.

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  • Data Subject Access Request (DSAR)
    We help clients build and run a compliant, robust and repeatable DSARs process. The DSAR process can be an expensive activity for an organisation, requiring many hours per request. With our managed services we provide a compliant, efficient and cost-effective process that can be repeated at volume.
  • Cyber Awareness Training
    We help organisations by training their employees to protect the company against cybercrime. Cyber and GDPR Awareness Training has been developed in cooperation with specialists in the field of IT security, communications and marketing. This produces the best result.

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Why Deloitte?

A North-West European network of Privacy professionals

Deloitte North West Europe combines the breadth and depth of capabilities of ten market leading member firms.

  • 190 professionals from different relevant backgrounds
  • Combining Deloitte Risk Advisory methodology with local country specific privacy knowledge.
  • Certified professionals with in-depth knowledge of the General Data Protection Regulation (GDPR).
  • Multi-disciplinary teams combining legal, technical and organisational knowledge and experience from the Privacy, Cyber and Forensic practice.
  • Long tradition of cooperating on international privacy engagements.

Risk Powers Performance

Today’s business climate is characterised by disruption and volatility. At Deloitte, we help businesses gain a new view of risk—seeing risk management as a vital performance lever, revealing untapped opportunities to create competitive advantage.

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Annika Sponselee

Annika Sponselee


Annika is the Data & Privacy Lead of Deloitte NSE with over 17 years of experience in the field of privacy and data protection. She founded and currently leads the Dutch Privacy Team, consisting of ov... More

Nicole Vreeman

Nicole Vreeman


I work as a Director in the Privacy Team at Deloitte Cyber Risk Advisory. My focus is on Privacy and the broader Data spectrum, as well as on the ePrivacy Directive and its successor, the upcoming ePr... More