5 Myths about Robotic Process Automation (RPA)


5 Myths about Robotic Process Automation (RPA)

5 RPA Myths Debunked

With RPA still being relatively new, there are still a lot of people who do not fully understand what RPA or Robotic Process Automation is, which has led to some myths. We at Deloitte CARE want to help you understand a little more about RPA and bust some myths.

1. RPA involves a physical robot

Understandable confusion based on the name, but a little research would reveal that no physical robots are involved in RPA. RPA is a software technology tool that is able to recreate human tasks, especially simple and repetitive tasks, more accurately, faster, and at a higher level.

Many employees are subjected to administrative work that is repetitive and routine, which they can experience as uninteresting. RPA is a technology that can replicate these tasks and do them better than a human could.

2. RPA will make jobs disappear

Robots taking over the jobs of humans is a fear you hear about regularly. It is definitely true that the goal of RPA is to achieve an efficient way of working, which in many cases means limiting the level of human work when it comes to repetitive administrative tasks. Although this could result in the disappearance of jobs that focus on this type of work, in reality, these employees often get to shift their focus to tasks that rely on their unique human capabilities. Tasks that require emotional intelligence, ability to reason, ability to judge, problem-solving, and social interaction.

In other words, RPA takes the robots out of the human work. Which translates to higher productivity and satisfaction of both the employee and customer.

3. RPA is unsafe and unreliable

Contrary to what this myth suggests, RPA has been developed with safety and reliability in mind. The RPA-technology has been proven to be hard to hack and provides the same safety as a human employee. Furthermore, the technology offers a higher level of security for privacy protection and safety, compliance, and administrative simplification.

Additionally, it is possible to re-watch the steps taken by the RPA technology, as the system tracks the performed tasks. This ensures transparency and reliability.

4. RPA won’t work with my older systems

That is the beauty of RPA; it doesn’t matter if you have older systems. One of the main advantages of RPA is that it integrates your existing systems, even the really old ones. Meaning that RPA can be used without making huge changes to your IT systems or transitioning to newer operating systems.

5. RPA is expensive

The implementation of RPA does come with costs. Think of purchasing the RPA software, the costs of work hours that come with the implementation, and any consultancy costs. But once the RPA systems have been implemented it will also save you a lot of money. Making it cheaper than reshaping all the IT systems or implementing a Business Process Management Platform.

Are you ready for RPA in your organization? Our CARE professionals can gladly show you what kind of tailor-made solutions are available for you.

Do you want to know more about what CARE can do for you in the area of Data Analytics, Business Intelligence, Data Visualization, Intelligent Process Automation, and Robot-as-a-Service here.

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