Understanding the dynamics of trust within your organization can help you prioritize strategic direction while accelerating growth, anticipating potential blind spots, and gaining signify cant market advantage.

So, you’ve recognized the importance of trust for your organization, but there are still questions ahead:

  1. How do we go about measuring trust?
  2. Do the organizational strategies we’ve put in place build or diminish trust with our stakeholders?
  3. Are we able to balance trust between the competing priorities of our people, customers, board, and community?
  4. If we focus on building trust in one area, could it erode trust in others?

Get the TrustIQ advantage

TrustIQTM—Deloitte’s dynamic, intelligent, credible, and data-backed solution—lets you identify the areas where your organisation can make an impact. Achieve tangible, sustainable results such as enhanced customer loyalty, brand reputation, financial performance, and employee engagement. A solution tailored to your unique organisational needs, highlighting where you are on your trust journey and allowing you to compare your performance against industry benchmarks.

How we do it differently?


  1. We perform analyses from both an inside-out and outside-in perspective, drawing on a continually evolving trust index.
  2. Our TrustIQTM digital dashboard allows you to visualise your performance across 18 trust domains and 85 trust drivers, providing meaningful, actionable insights.
  3. Our TrustIQTM solution allows you to compare your assessment against industry benchmarks and data from our cognitive risk-sensing platform.
  4. We track external risk-sensing signals, providing an additional layer of understanding of the market perception of your organisation.
  5. We recommend priority areas where trust can be built using, among other things, Deloitte Greenhouse-powered Trust Labs.

Explore trust within your organisation, identifying areas of strength and opportunity.
Diagnose levels of trust across the enterprise using both an inside-out and outside-in analysis.
Prioritise critical actions and develop a plan to become a more trusted organisation.
Activate the plan and execute tangible solutions to enhance trust.

Let's connect

Once armed with TrustIQTM insights, you can determine your path forward by balancing your strategies against potential impact. We can join you every step of the way and advise you through every decision and obstacle.

Want to find out more about TrustIQTM and the value it could create for your organization?

Let’s talk.

Frédérique Demenint

Amplify core values

Egon Hoppe

Deliver with excellence