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Deloitte TMT Predictions 2020

Edge AI Chips, Private 5G, Robots Become Ever More Interconnected; Previously Hyped Innovations Become a Reality

Deloitte today released the 19th edition of its “Technology, Media & Telecommunications Predictions,” which looks at three overarching themes: individual technologies are becoming ever more interconnected and interdependent, increasing their impact and value as a result; smartphones, computers, TVs, enterprise data centers and software, and IoT will drive most of the TMT industry’s revenue; and lastly many previously hyped services and products will finally become a reality in 2020.

  • More than 750 million edge AI chips will be sold in 2020
  • More than 100 companies worldwide will begin testing private 5G deployments by the end of 2020
  • Professional service robots will pass industrial robots in terms of units in 2020 and revenue in 2021
  • Ad-supported video services will reach an estimated US$32 billion in global revenue
  • Antenna TV will thrive in 2020 with at least 1.6 billion people worldwide, representing 450 million households, getting some of their TV from an antenna

In 2020, we will start to see a canopy effect where industry players will work more closely together as individual technologies like edge AI chips, robots and private 5G become better connected, and promising innovations like low-earth orbit satellites finally come to life. This year’s predictions are a helpful guide for TMT business leaders to break through the clutter and understand what to do next in order to be successful in 2020 and beyond.

Paul Sallomi, vice chairman, Deloitte LLP, global TMT industry leader and U.S.
technology sector leader

 

AI has the edge

A new generation of edge artificial intelligence (AI) chips will reduce frustrations caused by lack of internet connection on smartphones by bringing AI to the device. Deloitte predicts that in 2020, more than 750 million edge AI chips—chips or parts of chips that perform or accelerate machine learning tasks on-device, rather than in a remote data center—will be sold, and that the edge AI chip market will continue to grow much more quickly than the overall chip market.

Private 5G: Enterprise untethered

Deloitte predicts that more than 100 companies worldwide will begin testing private 5G deployments by the end of 2020, collectively investing a few hundred million dollars in labor and equipment. For many of the world’s largest businesses, private 5G will likely become the preferred choice, especially for industrial environments such as manufacturing plants, logistics centers and ports.

Meet your new colleague, a robot

Of the almost one million robots Deloitte expects to be sold for enterprise use in 2020, just over half of them will be professional service robots, generating more than US$16 billion in revenue—30 percent more than in 2019. Professional service robots will pass industrial robots in terms of units in 2020 and revenue in 2021.

Can I have an ad with my content?

Deloitte predicts that global revenue from ad-supported video services will reach an estimated US$32 billion in 2020. Asia, including China and India, will lead with US$15.5 billion in revenue in 2020, nearly half of the global total. In China, India, and throughout the Asia-Pacific region, ad-supported video is the dominant model of delivering streaming video to consumers. By contrast, in the United States, most direct-to-consumer video offerings are pursuing an ad-free subscription model. 

Terrestrial TV’s surprising staying power

Antenna TV will thrive in 2020 with at least 1.6 billion people worldwide, representing 450 million households, enjoying some of their TV viewing via an antenna. Antenna TV will help the global TV industry to keep growing even in the face of falling TV viewing minutes and, in some markets, increasing numbers of consumers cutting the pay-TV cord.  

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