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26 September 2024

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Issue 33

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Letter from the editor

letter from editor Elisabeth Sulivan

Elisabeth Sullivan

Editor in chief,
Deloitte Insights

Artificial intelligence has gone from a fringe technology to what many consider to be must-have, market-making and -shaping tech. And with each passing day, the AI conversation is evolving in real time, spurred on, of course, by all things generative-AI–related and the more readily apparent impact AI could have on organizations, industries, and economies.

In this issue, we’re featuring some of Deloitte’s latest proprietary research and insights to help move the AI conversation forward, offering fresh perspectives and foresight on what those organizational and economic impacts might be.

We look at what it takes to scale from gen AI pilots to full implementation, which success metrics business and tech leaders turn to when determining the impact of their AI investments, what AI’s potential impact on work and the workforce might be, how prepared organizations feel for the associated risk and governance issues, and much more.

Read on.

Letter from
the editor

Elisabeth Sullivan
Editor in chief,
Deloitte Insights
letter from editor Elisabeth Sulivan

Artificial intelligence has gone from a fringe technology to what many consider to be must-have, market-making and -shaping tech. And with each passing day, the AI conversation is evolving in real time, spurred on, of course, by all things generative-AI–related and the more readily apparent impact AI can and will have on organizations, industries, and economies.



In this issue, we’re featuring some of Deloitte’s latest proprietary research and insights to help move the AI conversation forward, offering fresh perspectives and foresight on what those organizational and economic impacts might be. We look at what it takes to scale from gen AI pilots to full implementation, which success metrics business and tech leaders turn to when determining the impact of their AI investments, what AI’s potential impact on work and the workforce might be, how prepared organizations feel for the associated risk and governance issues, and much more.



Read on.

Features

Predicting the unpredictable: Exploring how technology could change the future of work image

Predicting the unpredictable: Exploring how technology could change the future of work

What does the future hold for worker and AI collaboration? It depends less on the tech and more on the decisions we make along the way.

ARTICLE 20-MIN READ
Generative AI in Asia Pacific: Young employees lead as employers play catch-up image

Generative AI in Asia Pacific: Young employees lead as employers play catch-up

A survey of 11,900 employees and students in the region finds that gen AI is already affecting 11 billion work hours per week, but many employers may not be optimizing that impact

REPORT 25-MIN READ
Designing for growth in the C-suite image

Designing for growth in the C-suite

An analysis of over 46,000 job postings reveals the most in-demand skills for C-suite roles like CFOs, COOs, and other executive leaders

REPORT 8-MIN READ
Generative AI and government work: An in-depth analysis of 19,000 tasks image

Generative AI and government work: An in-depth analysis of 19,000 tasks

Deloitte US’s analysis reveals three criteria that can help determine which tasks could be assigned to generative AI tools and when different occupations could feel pressure to adopt them

ARTICLE 10-MIN READ

Perspectives

Better questions about generative AI image

Better questions about generative AI

Four scholars share critical questions leaders should ask about generative AI, from concerns about bias to existential considerations about human values

Q&A 5-MIN READ
Global tax reform is coming and global CEOs need to be ready image

Generative AI and the labor market: A case for techno-optimism

Generative AI can boost productivity and enhance the labor market, yet it remains to be seen if everyone can reap its many benefits

POV 11-MIN READ
Outcomes over outputs image

The more AI-enabled work becomes, the more important human imagination is

One of the most valuable skills you need to succeed in an AI-enabled working world you likely learned in kindergarten

POV 16-MIN READ
The democratization of deepfake technology brings new perils for business image

The democratization of deepfake technology brings new perils for business

A chief executive of a deepfake detection platform company and Deloitte US’s chief futurist explore the growing deepfake risks, as well as mitigation strategies that can help organizations fight AI-enabled fraud with AI

PODCAST 34-MIN LISTEN
Organizations talk about equity in AI, but are they following through image

Organizations talk about equity in AI, but are they following through?

Diversity, equity, and inclusion leaders are in a unique position to advocate for AI that works for everyone. Here’s where they have opportunities to lead at the intersection of AI and DEI.

POV 6-MIN READ
How do you grow from here? image

How do you grow from here?

Scaling generative AI from pilots to full implementation takes talent—literally

ARTICLE 6-MIN READ

Data points

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Contributors

Meet the team

Executive advisor

Rod Sides

Publisher

Jeff Pundyk

Editor in chief

Elisabeth Sullivan

Art director

Matt Lennert

Creative

Sylvia Yoon Chang (team lead)

Jaime Austin

Manya Kuzemchenko

Natalie Pfaff

Molly Piersol

Sofia Sergi

Jim Slatton

Sonya Vasilieff

Harry Wedel

Alexis Werbeck

User experience research and design

Denise Weiss (team lead)

Danielle Johnson

Joanie Pearson

Sanaa Saifi

Web production

Melissa O’Brien (team lead)

Web development

Sourabh Yaduvanshi (team lead)

Megha Priya

Nitin Gaurav Singh

Naveen Bhusare

Supreetha R

Digital operations

Ekta Dubey

Audience development

Turner Roach (team lead)

Atira Anderson

Pooja Boopathy

Kelly Cherry

Maria Martin Cirujano

Nikita Garia

Publishing operations

Stacy Wagner-Kinnear

Knowledge services

Joy Kishta (team lead)

Pruthvi C.

Pallavi V. Nair

Abhijit Sahu

Roshni Thawani

Production

Blythe Hurley (team lead)

Hannah Bachman

Prodyut Borah

Preetha Devan

Aparna Prusty

Shambhavi Shah

Multimedia

Sarah Jersild

Audience insights and product management

Amy Bergstrom (team lead)

Hannah Rapp Collins

Nishant Raghuwanshi

Editorial

Aditi Rao (team lead, US and India)

Annalyn Kurtz (team lead, US and global)

Richard Horton (team lead, Europe)

Jennifer Wright (team lead, Asia Pacific)

Andy Bayiates

Rupesh Bhat

Cintia Cheong

Corrie Commisso

Pubali Dey

Karen Edelman

Abrar Khan

Rebecca Knutsen

Kavita Majumdar

Debashree Mandal

Sanjukta Mukherjee

Elizabeth Payes

Arpan Kumar Saha

Sara Sikora

Rithu Thomas

This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting.

Please see www.deloitte.com/about to learn more about our global network of member firms.

Copyright © 2024 Deloitte Development LLC.

All rights reserved.

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Originally published in “Economic Growth” on March 4th, 2022.
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