2024 Global Human Capital Trends
It’s time to trade in the rules, operating constructs, and proxies of the past. Prioritizing human performance can help organizations make the leap into a boundaryless future.Read the introduction: “Thriving beyond boundaries: Human performance in a boundaryless world”
When people thrive, business thrives: The case for human sustainability
For true sustainability, organizations need to create value for all people connected to them. It’s not just a nice idea—it’s central to better outcomes for organizations and humanity.
As human performance takes center stage, are traditional productivity metrics enough?
In an era of human-centered work, new sources of data and artificial intelligence can help organizations shift from measuring employee productivity to measuring human performance.
The transparency paradox: Could less be more when it comes to trust?
Greater transparency can help organizations build trust—or erode it. What considerations should leaders keep in mind to ensure transparency is helping and not hindering?
What do organizations need most in a disrupted, boundaryless age? More imagination.
Generative AI and other technologies may be exposing an imagination deficit. Scaling human capabilities like curiosity and empathy can help organizations replenish it.
How play and experimentation in digital playgrounds can drive human performance
As technology continues to spark change in the relationship between workers and organizations, they need safe spaces to cocreate their common future.
One size does not fit all: How microcultures help workers and organizations thrive
Rather than striving for one common culture, organizations should enable a “culture of cultures” tailored to the needs of local teams while aligning to organization-wide values.
Evolving leadership to drive human performance
Organizational leaders and board members can play a critical role in the journey toward driving business and human outcomes.
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The author team would like to thank the following members of the Global Human Capital executive committee for bringing their global perspectives to this year’s report: Jodi Baker Calamai, Amanda Flouch, Maren Hauptmann, Andrew Hill, Bob Kaunert, Art Mazor, Kate Morican, Yasushi Muranaka, Nicole Scoble-Williams, Dheeraj Sharma, Simona Spelman, Kate Sweeney, and Nathalie Vandaele...
The author team would like to thank the following members of the Global Human Capital executive committee for bringing their global perspectives to this year’s report: Jodi Baker Calamai, Amanda Flouch, Maren Hauptmann, Andrew Hill, Bob Kaunert, Art Mazor, Kate Morican, Yasushi Muranaka, Nicole Scoble-Williams, Dheeraj Sharma, Simona Spelman, Kate Sweeney, and Nathalie Vandaele.
They extend special thanks to Richard Coombes for his early leadership of the program, and to Steve Hatfield and Robin Jones for their perspectives on emerging trends.
The authors would also like to thank Mari Marcotte and Catherine Gergen for keeping the project on track with their expert program leadership; Brittany Bjornberg, Sarah Hechtman, Kristine Priemer, and Molly Rogers for their leadership in managing the individual chapters in this report; and Madeline McEachin, Dhara Puvar, and Regina Miller for their support and activation efforts.
This report could not have been written and published without the partnership of the Deloitte Insights team, led by Corrie Commisso. The author team extends special thanks to Rithu Thomas for editorial contributions and to the following members of the visual and design team for their artwork and data visualizations: Matthew Lennert, Sylvia Chang, Sonya Vasilieff, Molly Piersol, Sofia Sergi, and Govindh Raj. They also thank the Deloitte Insights production editors, Blythe Hurley and Preetha Devan, for their flexibility and guidance.
Furthermore, the authors express gratitude towards the survey team that was instrumental in the data collection and analysis for this project. They thank Shruti Kalaiselvan and Ananshi Chugh, who mentored and advised the entire survey and data analysis team; Priyanka Sahu and Vikas Arora, who led the global survey and data analysis efforts; Rishab Kumar Agarwal, Aniket Abhijeet Kale, Disha Nagpal, Shruti Garg, Simran Bakshi, David Goott, Erin Spencer, and Zhi Ming Wang who provided insightful analysis of the survey results; and Lokesh Kumar and Justin Johnson David, who supported survey translations and survey response analysis.
Deloitte’s Insights2Action™ team provided much of the sensing, research, and advanced data analysis that informed the selection and development of the trends in this year’s report. The authors thank Matthew Deruntz, Yuejia (Mandy) Teng, Brandon Barker, Anchal Singh, and Derek Taylor for their input.
And last (but not least!), the author team thanks the outstanding marketing and public relations team, led by Marissa Copeland and Jennifer Donegan, for their support and leadership in releasing the 2024 Global Human Capital Trends into the wild: Tyra Cannady, Charlean Parks, Christian Slike, and Malia Maack.