Human-centered design in a time of crisis has been saved
Human-centered design in a time of crisis Insights for HHS agencies during and after COVID-19
21 June 2020
Propelling the country into an unprecedented health and economic crisis, the COVID-19 pandemic has put significant strain on the nation’s social safety net. Spending billions of dollars on programs to save lives and keep people afloat economically, health and human services (HHS) agencies and labor and workforce development programs are dealing with demand for services at volumes most of them have never seen before.
Read the report: https://www2.deloitte.com/us/en/pages/public-sector/articles/human-centered-design-in-time-of-crisis-covid-19.html