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Trustworthy AI™

Bridging the ethics gap surrounding AI

As more companies adopt AI, leaders grapple with ethical decisions about its design and use. Global AI regulations will eventually address ethics concerns, but until then the Deloitte AI Institute is working to bridge the ethics gap.

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Deloitte’s Trustworthy AI™ framework

We put trust at the center of everything we do. We use a multidimensional AI framework to help organizations develop ethical safeguards across seven key dimensions—a crucial step in managing the risks and capitalizing on the returns associated with artificial intelligence.

Trustworthy AI™ requires governance and regulatory compliance throughout the AI lifecycle from ideation to design, development, deployment and machine learning operations (MLOps) anchored on the seven dimensions in Deloitte's Trustworthy AI™ framework—transparent and explainable, fair and impartial, robust and reliable, respectful of privacy, safe and secure, and responsible and accountable. At its foundation, AI governance encompasses all the above stages, and is embedded across technology, processes and employee trainings. This includes adhering to applicable regulations, as it prompts risk evaluation, control mechanisms, and overall compliance. Together, governance and compliance are the means by which an organization and its stakeholders ensure AI deployments are ethical and can be trusted.

  • Private

    User privacy is respected, and data is not used or stored beyond its intended and stated use and duration; users are able to opt-in / out of sharing their data.

  • Transparent & Explainable

    Users understand how technology is being leveraged, particularly in making decisions; these decisions are easy to understand, auditable, and open to inspection.

  • Fair & Impartial

    The technology is designed and operated inclusively in an aim for equitable application, access, and outcomes.

  • Responsible

    The technology is created and operated in a socially responsible manner.

  • Accountable

    Policies are in place to determine who is responsible for the decisions made or derived with the use of technology.

  • Robust & Reliable

    The technology produces consistent and accurate outputs, withstands errors, and recovers quickly from unforeseen disruptions and misuse.

  • Safe & Secure

    The technology is protected from risks that may cause individual and / or collective physical, emotional, environmental, and / or digital harm.

Copyright © 2022 Deloitte Development LLC

Explore our insights on how organizations can make AI ethics a priority

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Irfan Saif

Irfan Saif

US Board of Directors, DTTL (Global) Board of Directors

+1 408 704 4109

Irfan Saif is a principal at Deloitte & Touche LLP and the Chief Information Officer for Deloitte US. He is a member of US Deloitte Board of Directors and Deloitte Global Board of Directors. In his mo... More

Nitin Mittal

Nitin Mittal

Global Strategy, Analytics and M&A Leader | Consulting

+1 617 831 4128

Nitin Mittal is a principal with Deloitte Consulting LLP. He currently serves as the US Artificial Intelligence (AI) Strategic Growth Offering Consulting Leader and the Global Strategy, Analytics and ... More

Beena Ammanath

Beena Ammanath

Global Deloitte AI Institute Leader | Trustworthy AI Leader

+1 415 783 4562

Beena leads the Global Deloitte AI Institute and Trustworthy AI at Deloitte. She is the author of “Trustworthy AI”, "Zero Latency Leadership” and “HBR’s Year in Tech 2023” books. An award-winning seni... More

Jon Raphael

Jon Raphael

US Managing Partner – Business Services and Performance | Deloitte

+1 212 436 5363

Jon is Deloitte's US Managing Partner for Business Services and Performance, responsible for the US firm's Shared Services strategy and operations across enabling areas and all businesses. In this rol... More

Beth Mueller

Beth Mueller

Partner | Tax Analytics Insights Leader

+1 312 486 3861

Beth leads Deloitte Tax LLP’s Tax Analytics Insights practice. She advises clients on how to use analytics to change the way tax departments are managed. Beth and her team draw on tax experience as we... More

Tasha Austin

Tasha Austin

Principal | Deloitte & Touche LLP

+1 202 270 8379

Tasha is a principal in Deloitte & Touche LLP’s Government and Public Services practice and has nearly 20 years of professional services experience involving commercial and federal financial statement... More

Dr. Juergen Klenk

Dr. Juergen Klenk

Precision Medicine Leader | Federal Health

+1 571 858 1141

Dr. Juergen Klenk is a principal with Deloitte Consulting LLP’s Monitor Strategy practice. He focuses on advancing Precision Medicine and Data Science in health care and biomedical research through th... More

Ed Bowen

Ed Bowen

Managing Director | AI Center of Excellence

+1 215 239 2071

Ed will be leading Deloitte Advisory's AI Center of Excellence with a focus on driving innovation and accelerating adoption of AI. He recently joined Deloitte with a 25-year career in delivering data ... More

Brian Cassidy

Brian Cassidy

Partner | Deloitte & Touche

+1 201 312 7203

Brian is the US Audit & Assurance Trustworthy AI leader with diverse experience providing audit and advisory services to Fortune 500 companies. A leader who brings strong technical, risk management, c... More

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