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Deloitte Resources 2016 Study

Energy management: Navigating the headwinds

Our annual survey finds both US residential consumers and businesses remain steadfast in their commitment to reducing their energy consumption, even as persistently low energy prices give them less motivation to do so from a financial perspective.

Deloitte Resources 2016 Study

Commitment to reducing energy consumption remains strong

The findings of the Resources 2016 Study indicate residential consumers and businesses remain strongly focused on reducing their energy consumption, even though record-low energy prices have “taken the heat off” their need to cut costs. These findings corroborate the conclusion reached last year based on the results of the 2015 study: that a tipping point had been passed and the concept of energy management had become engrained.

Among residential consumers, Millennials are leading the way in most aspects of energy management. On the business side, the impetus to be resourceful is about more than cutting costs: their customers are demanding greater environmental stewardship, and containing electricity consumption remains an essential aspect of staying competitive from an image standpoint. Today, neither group shows any sign of turning back. General trends in affordability, practicality, and environmental sensitivity appear to be driving energy management forward, despite strong headwinds in the form of low energy prices and a steeper hill to climb in terms of investment and effort.

Download the complete study to explore the findings and discover the implications for electricity providers and businesses in all sectors.

The evolving electricity customer: Top trends for electricity providers to follow

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About the study

Deloitte, with strategy and market research firm Harrison Group, a YouGov Company, completed its sixth annual nationwide Resources Study to provide insights that can be useful in helping energy companies and businesses make energy-related investment and business decisions.

The study aims to answer questions such as:
  • What actions are US residential consumers and businesses taking and expecting to take to manage their energy usage?
  • What do they know about the energy marketplace?
  • What motivates them to adopt new practices and invest in new technologies?
  • How mature are their approaches to managing energy efficiency?

The study captures two views: a residential consumer perspective and a business perspective. The residential consumer portion is based on more than 1,500 demographically balanced online interviews with household decision-makers for utility services. The business portion of the study is based on more than 600 online interviews with business decision-makers responsible for energy management practices at companies with more than 250 employees across all industries.

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For more information on receiving a ‘deeper dive’ into the data and analytics, or for previous year’s Resources Studies, please contact:

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