Global Human Capital Trends 2016
The new organization: Different by design
Effective organizations today are built around highly empowered teams, driven by a new model of management, and led by a breed of globally diverse leaders. More than 7,000 human resources and business leaders from 130 countries responded to this year's survey. From this research emerged 10 trends in organization design and culture; in learning, leadership, and workforce management; and within the HR function itself.
- Watch the video
- Read and download the report
- Register for the online course
- View the trends and authors
- Video series
The new organization: Different by design
Is your organization ready?
Sweeping global forces are reshaping the workplace, the workforce, and work itself. After years of struggling to drive employee engagement and retention, improve leadership, and build a meaningful culture, executives see a need to redesign the organization.
Four powerful forces—from demographic upheavals and the rise of digital technology to rapid business-model innovation, and socially driven evolution in the employer-employee relationship—are driving change for both HR functions and the organizations they serve, creating talent challenges and potential solutions radically different from those faced by previous generations of leaders.
Explore the report and infographic
Expand your thinking
Register now for the Human Capital Trends Online course.
Global Human Capital Trends course is a free online course, developed by Columbia University’s School of Professional Studies, informing business leaders about the human capital trends that are reshaping the workplace, the workforce, and work itself. Use it to expand your thinking about how to compete for and win the talent your organization needs to succeed.
Read this year’s 10 trends on Deloitte University Press
|Introduction: The new organization
By: Josh Bersin, Jason Geller, Nicky Wakefield, and Brett Walsh
CEOs and HR leaders are focused on understanding and creating a shared culture, designing a work environment that engages people, and constructing a new model of leadership and career development.
|Organizational structure: The rise of teams
By: Tiffany McDowell, Dimple Agarwal, Don Miller, Tsutomu Okamoto, and Trevor Page
Hierarchical organizational models aren’t just being turned upside down—they’re being deconstructed from the inside out. Businesses are reinventing themselves to operate as networks of teams to keep pace with the challenges of a fluid, unpredictable world.
|Leadership awakened: Generations, teams, science
By: Nicky Wakefield, Anthony Abbatiello, Dimple Agarwal, Karen Pastakia, and Ardie van Berkel
Leaders of all ages, genders, and cultures are now poised to take the reins at organizations around the world. How ready will these future business leaders be to take charge in an increasingly complex global marketplace?
|Culture: Shape culture, drive strategy
By: Marc Kaplan, Ben Dollar, Veronica Melian, Yves van Durme, and Jungle Wong
The impact of culture on business is hard to overstate: 82 percent of respondents to the Global Human Capital Trends 2016 survey believe that culture is a potential competitive advantage. Today, new tools can help leaders measure and manage culture towards alignment with business goals.
|Engagement: Always on
By: David Brown, Josh Bersin, Will Gosling, and Nathan Sloan
Employee engagement and retention today means understanding an empowered workforce’s desire for flexibility, creativity, and purpose. Under the evolving social contract between employer and employee, workers become “volunteers” to be reengaged and re-recruited each day.
|Learning: Employees take charge
By: Bill Pelster, Josh Haims, Jen Stempel, and Bernard van der Vyver
Corporate learning departments are changing from education providers to content curators and experience facilitators, developing innovative platforms that turn employee learning and development into a self-driven pursuit.
|Design thinking: Crafting the employee experience
By: Josh Bersin, Marc Solow, and Nicky Wakefield
Design thinking takes aim at the heart of unnecessary workplace complexity by putting the employee experience first—helping to improve productivity by designing solutions that are at once compelling, enjoyable, and simple.
|HR: Growing momentum toward a new mandate
By: Erica Volini, Art Mazor, Frank Schaefer, Akio Tsuchida, and Brett Walsh
Good news: This year’s Global Human Capital Trends 2016 survey shows an improvement in the HR organization’s skills, business alignment, and ability to innovate. But as companies change the way they are organized, they must embrace the changing role of human resources as well.
|People analytics: Gaining speed
By: Josh Bersin, Laurence Collins, David Mallon, Jeff Moir, and Robert Straub
The use of analytics in human resources is growing, with organizations aggressively building people analytics teams, buying analytics offerings, and developing analytics solutions. HR now has the chance to demonstrate ROI on its analytics efforts, helping to make the case for further investment.
|Digital HR: Revolution, not evolution
By: Michael Stephan, Shinichiro Uzawa, Erica Volini, Brett Walsh, and Roberta Yoshida
A new world for human resources technology and design teams is on the horizon. Mobile and other technologies could allow HR leaders to revolutionize the employee experience through new digital platforms, apps, and ways of delivering HR services.
|The gig economy: Distraction or disruption?
By: Jeff Schwartz, Udo Bohdal-Spiegelhoff, Michael Gretczko, and Nathan Sloan
How can a business manage talent effectively when many, or even most, of its people are not actually its employees? Networks of people who work without any formal employment agreement—as well as the growing use of machines as talent—are reshaping the talent management equation.
Global Human Capital Trends library
Explore years of trends that helped shape the current HR and talent landscape
Deloitte has been conducting and compiling global research into human capital trends since 2012—a body of work that represents some of the longest-running and most comprehensive study of HR, talent, and related technology topics ever conducted. Exploring past trend reports gives insight into the ongoing and emerging forces shaping the world of work.
Global Human Capital Trends in action
How, where, and even why we work is changing. How well is your organization positioned to excel today and be ready for tomorrow? Deloitte can help.
Meet the forces of change head-on
Deloitte offers a broad range of solutions to help your organization not only respond to today’s human capital trends but also stay ahead of tomorrow’s.
Today’s business challenges present a new wave of human resources, talent, and organization priorities. Deloitte’s Human Capital services leverage research, analytics, and industry insights to help design and execute critical programs from business driven HR to innovative talent, leadership, and change programs.