DELOITTE CANADA 2024 IMPACT REPORT

The rising cost of living is placing immense pressure on Canadians struggling to make ends meet. Climate change is threatening our ecosystems and the vital resources we rely on to live. Our health care system is buckling under a massive demographic shift and post-pandemic stress. Our country continues to dangerously lag other developed countries in terms of productivity.

These challenges demand action - collective efforts and commitments to investment and innovative solutions. At Deloitte, we see it as our responsibility to address them head-on by leading meaningful and impactful work that creates lasting and positive change. By leveraging our network, our expertise, the ecosystems in which we live, and the future-focused mindset of our people, we can help build a sustainably stronger, more equitable, and inclusive society by helping Canada become more productive.

Another highlight is the Deloitte Reconciliation Action Plan (RAP), our firm’s road map to advancing reconciliation with Indigenous Peoples through four key pillars: inclusion, education, employment, and economic empowerment. We are delivering on these commitments, which have allowed us to foster respectful and meaningful relationships with Indigenous communities, invest in education and training, and work toward becoming a trusted team member and employer of Indigenous businesses and professionals.

In our work with The Ottawa Hospital, we leveraged generative AI (GenAI) to develop a virtual agent designed to reduce the administrative burden faced by health care workers. This solution not only allows them to prioritize patient care, but it also supports their own well-being and helps drive innovation in our health care system.

Guided by our legacy of service, our Purpose, and the collective aspirations of our people, we are focused on tackling the greatest challenges of our time to make life better for all Canadians. By working together, we can amplify our impact to build a world where everyone can thrive.