The journey to digital transformation in the Public Sector
All findings from the survey of 1,500 people living in Switzerland and working in the Public Sector.
Digital transformation is fundamentally changing the Public Sector. On this webpage you find results, insights, challenges and recommendations from different angles, such as home working, trust of Swiss citizens in the public digital services during the pandemic.
Working from home during the coronavirus crisis is far less common among public authorities than in the private sector
The proportion of civil servants who were able to work entirely from home during the coronavirus crisis is lower than the overall average for all Swiss employees. Just under 1/3 of all public sector employees met the technical requirements to allow them to work from their home offices.
Digital Government - The Journey to Digital Transformation in the Public Sector
Smart Cities of the Future
From vision to reality
A 360-degree smart city looks across every aspect of a city’s operations and uses technology to improve outcomes. The digital infrastructure of a smart city sets the stage for a network of partnerships all focused on one goal: Creating a smarter city.
Delivering the digital city
Building a best-in-class customer experience in smart cities
Amazon Go stores could be the future of retail experience—hassle-free, convenient, and with a built-in end-to-end customer experience. Can our city government services offer such an experience to its constituents through its digital services?
Public Sector Insight
Funding and financing strategies for smart cities
Creative alternatives for funding tomorrow’s ecosystems
Smart cities need to consider innovative financing strategies to transform their vision into reality. Our research provides guiding principles based on the experiences of several government officials, industry leaders, and our own experienced professionals.
The digital hospital of the future
In 10 years, technology may change the face of global health care delivery
Learn how the digital hospital of the future can leverage technology to transform the future of health care delivery, including digital patient experience in this report developed by Deloitte US.