Human Capital services


Human Capital

Business led, people driven

When reimagined, work can be more than a process. It can be an outcome that drives productivity, value and impact by unlocking human potential and creating an organization that is resilient to risk, fit for the future and grounded in meaning for workers whose identity will drive sustained results.

Organizations are being challenged to innovate, digitize, maximize productivity, and create new value, all while reducing risk and contributing to society at a pace that is faster than ever. At the center of all of this is the work itself. When viewed as an outcome, rather than solely a series of processes, work becomes the primary driver of not only productivity, but also innovation, meaning and value.

Deloitte’s Human Capital professionals help organizations drive productivity, value and impact through the organization, the workforce, and HR. Our professionals leverage research, analytics, technology solutions and industry insights to help you:

  • Create an organization that is adaptable to change that can respond to the increasing need for transparency in the era of the Social Enterprise
  • Compose a workforce that drives productivity and value—today and in the future
  • Design all aspects of work in a way that allows the worker to find meaning in the work they perform.

Our services

HR Transformation
In a dynamic world with constant disruption, human capital issues must be viewed as business issues to be shaped by HR, but addressed across the C-Suite. To take the lead, the future of HR demands major shifts in mind-set, roles, capabilities, and digital enablers with reinvention at the core.

Organization Transformation
Business is being disrupted. New business models, exponential technology, agile ways of working, and regulation are constantly changing the way organizations work. Transformation grounded in human experience principles can drive sustainable change on a behavioral, cultural, and organizational level.

Workforce Transformation
Work, workforces and workplaces are responding to technological and societal disruptors at an exponential pace. Success depends on having a strategy that reimagines all aspects of workforce management from accessing, aligning, engaging, rewarding and, ultimately, leading the workforce of the future.

Human Capital As-a-Service
In today’s ever-evolving world, the only constant is change. To stay in front, organizations need to have real-time access to Human Capital insights, experts and innovative technology solutions that are designed to not only drive, but sustain and extend organizational performance and engagement.

Explore additional resources

Workers wanted: How the 50plus age group can help tackle the looming labour shortage

Ageing workforce challenge in Switzerland

Each year, retired workers make up a higher proportion of Switzerland’s total population. Meanwhile, the proportion represented by young people entering the labour force remains consistent. The combined impact of these trends means that by 2030, the Swiss labour market is likely to face a shortage of up to half a million workers. 

Motivated, optimistic but training neglected

The voice of the workforce in Switzerland

Switzerland’s labour market is in very good shape, with low unemployment, high salaries and a skilled labour force. However, major challenges lie just over the horizon. The trend represented by digitalisation will increasingly force employees to develop new and different skills. Meanwhile, against a backdrop of demographic change and the ageing of society, companies will need to make better use of so far unexploited pools of labour.

Meet our leaders

Veronica Melian, PhD.

Veronica Melian, PhD.

Human Capital Partner

Veronica is a Consulting Partner with more than 25 years of experience advising clients on talent and transformation issues. She also serves as Chief People Officer for Deloitte Switzerland, leading t... More

Matthias Thalmann

Matthias Thalmann


Matthias is the Human Capital Leader and a Partner in Deloitte’s Human Capital consulting practice in Zurich. He has over 20 years of international management consulting experience. Matthias works wit... More