We will show that better is possible.

- Lari Hintsanen, CEO and Partner

Adjusting to change and leading the way

Our purpose is to make an impact that matters. This, together with our shared values, give us the foundation for who we are and what we do at Deloitte. We are also a partnership by design. This means that our leadership and our talent are given the opportunity to pursue our inherited purpose from past generations, and it is our responsibility to some day pass it along in better shape to future generations in order for them to grow and prosper. 

With these values and purpose at our core, we believe that everything else will follow: our talent, our clients and society will all reach their full potential, together, with us leading the way. While we are not in business just to get bigger, being better at what we do will also make us bigger. Our firm’s growth in the past five years convinces us that we are on the right path.

We expected to see things return to normal after two years of pandemic. In spring 2022 it became evident that the new normal is a world very different from the past. The war in Ukraine with its unfolding human tragedy has shifted geopolitics and is resulting in consequential changes to economies, regulation, markets, global trade lanes, supply chain systems and the energy transition.

Throughout our long history, Deloitte has had a proven track record of adjusting to change and re-innovating our business during inflection points. Today, we are again working alongside our clients to lead the way. Resilient leadership – and the capability to help our clients to build resilient businesses – is in our DNA. We will continue on this path when we build the future.

Helping our clients into the future

In Finland, we have the aspiration to be the undisputed leader in providing transformative services to our clients by bringing trust and transparency to the markets.

Last year we continued to focus on our strategic clients and priority industries, including the Energy, Resources and Industrials, Financial Services and the Goverment & Public Services. Through Deloitte Private, we capture the larger end of the private market, be it private equity, family companies or smaller listed entities. 

The abovementioned aspiration to be the leader in transformative services for the focus industries is the determinant for the strategic choices we make. Recently, we have particularly focused on helping our clients accelerate their digital transformation, execute transformative mergers and acquisitions (M&A), helping them navigate through climate change while providing trust and transparency to the markets especially through our Audit, M&A and Risk Advisory services.  

When doing this, we have continued to invest in our people and built capacities across our businesses. We also have the breadth and depth of our 415 000 professionals at our clients’ disposal, as are all the innovations that we produce around the globe. That, with our strong local footprint, gives us the capability to bring clarity to even the most complicated transformations. In particular, we have ensured that we have our advisory depth supported by the implementation and delivery strength that is needed to support our clients in executing their change e.g. in the areas of SAP implementation and related business transformation capabilities, cyber security and beyond.  

People at the heart of everything

Our people and clients are at the heart of everything we do at Deloitte. When the pandemic started, we at Deloitte decided to move ahead by prioritising the health and safety of our people. The best performance follows the best talent, so we sought to ensure that our talent feel safe, supported and that they are heard every day. Our core values ‘take care of each other’ and ‘lead the way’, helped us greatly in navigating through the pandemic and in believing in our choice to fulfil our purpose. 

We have stayed on this very same course when the uncertainty around us took a new turn this year. Prioritising the well-being of our people and delivering leading services to all our clients is and will stay our key priority.

Reaching our full potential requires constant personal development from all of us. We support our talent’s lifelong learning journey with coaching leadership. In essence, this means that our leadership structures are designed to both support our talent’s career development through individual coaching and, at the same time, support and lead our professionals when they are executing their daily tasks. 

It is through the individual coaching relationships that we are putting people and their actual needs at the centre, before any annual performance management cycles or processes. By providing our people with a human-centred personal coach, we are aiming to create great everyday management and leadership for all our people. This is then further supported by our firm-wide talent focus areas that include improving the culture of well-being, diversity and considering the future of work.  

Today, we have 25 different nationalities working at Deloitte Finland, and our office language is English. We want all our talents to feel equally welcome, valued, respected and included in our professional and social communities across Deloitte. We are working to achieve a more inclusive culture and a more balanced composition of people with different ethnic and educational backgrounds, as well as different cultural, LGBTQ+ and religious backgrounds. 

Our long-term commitment is to provide equal opportunities for each Deloittee to grow, develop and advance her or his career with us. In this respect, we have taken broader concrete actions in ensuring that we have an equal proportion of women and men in leadership and partner positions in the firm. Having an gender balance in leadership positions has been identified as an area of focus. Therefore, we have designed the Wave programme to provide high-performing women with the opportunity to have senior leaders of the firm sponsor and mentor them regarding professional life and personal growth. 

I feel humble but very confident about having the opportunity to take on the CEO position of this great firm after our previous CEO Tomi Pitkänen, who did led us very successfully during his 8-year term and to help our people to make an impact on our clients, ourselves and the society in which we are operating. This is our first Impact Report – our very own annual report – where we have gathered some of the great stories of our impacts from the past year. I hope you will enjoy the read.

Lari Hintsanen
CEO and Partner