Process X-ray

Process X-ray is Deloitte’s own process mining solution, offering powerful and fast insights into the operational process execution of projects and audits

Insights into operational processes and systems are crucial for intelligent enterprise decision-making. Discover new ways to understand risk, find insights, and identify improvement opportunities with Process X-ray.

Process X-ray

Why Process X-ray?

100% Fact-based
One version of the truth to create a shared understanding and drive collaboration.

Any system, any process
Every process or system can be analyzed to extract data and run pre-defined analyses in mere days.

Pinpoint issues
Determine if issues are pervasive at enterprise level as opposed to line of business or geography bound.

How Process X-ray enables value

Fast to deploy

For data extraction and preparation

Ready to use

Intuitive and user-friendly

Large set of standard content and analyses

Built upon many years of experience

Know the unknown

Deep-dive into end-to-end processes

Minimum costs

Always aligned with your project

Combining technology with expertise

Insights into operational processes and systems are crucial for intelligent enterprise decision-making. Discover new ways to understand risk, find insights and identify improvement opportunities with Process X-ray.

Process analysis: Speed up your value extraction.
Insights generation: Create a fact-based organizational view.
Extracting benefits: Tackle new opportunities head-on.

Process X-ray in action

Insurance of the Future

Streamlining the collections and disbursements process – With Process X-ray, Deloitte visualized the end-to-end process data for three different systems (SAP CD, SAP Broker, Salesforce), covering 9 different teams. The visualization facilitated the validation of past improvements and identified over 25 concrete improvement initiatives.

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Turning Risk into Opportunity

Sharper risk focus, efficient fieldwork, and enhanced business value – Using Process X-ray, data could be extracted and analyzed by Internal Audit for all local operating companies simultaneously. This enabled Internal Audit to test compliance with the new operating model and key controls, identify system design flaws and high-risk manual workarounds, prioritize action plans and change requests based on factual data.

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Audit of the Future

Automated substantive testing of the revenue process – Adopting a data-driven approach significantly enhanced audit efficiency without compromising quality. Using all order-to-cash data from the client’s IT system, full transparency was achieved in the actual process execution. Fact-based insights enabled the audit team to rely on the client’s data for revenue testing, rather than taking a manual approach.

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Process X-ray further information


Process X-ray is readily available. You do not need to install any software, but you can access Process X-ray in the cloud. You can start the analysis instantly and our wide range of specialists will help you obtain the insights you require.

Every process and system can be analyzed with Process X-ray. Accelerators are available for most major processes and systems to extract the data and run pre-defined analyses in days rather than months. Even data from custom processes and systems can be prepared for analysis in Process X-ray fast.


Get a birds-eye view of your process
Get your fingers around all the transactional data in your system, create links between different data sources, and get a cohesive end-to-end picture of your system-based business processes. This overview offers various powerful insights, for example, how orders are distributed within each business unit.

Understand all variations
Zoom in on a single process and compare how it is designed to be done, how it is programmed in supporting technology, and how it is being executed in reality. Be prepared to discover more variations than you can imagine the process is running.

Zero in on root causes
Discover how work in your organization is actually done, insightfully presented in pre-programmed visualizations. Simply customize the settings, or compile your own analyses with the numerous filters and parameters available, and quickly identify issues, revealing the root causes of inefficiency.

Meaningful insights
Who has done what and when? Get a complete picture of which activities were performed by whom. With pivot charts, you can see per event how many times it was executed by a particular user. Get the indication of how automated a certain step is or whether an event execution is subject to rework.


Internal audits
Using Process X-ray enables Data Driven Audits. Go from interviews and opinions to fact-based discussions by looking at 100% of transactional data.

  • Focus on the highest-risk areas
  • Fact-based discussion on the why and how to resolve the problems at hand
  • Identify system design flaws
  • Find high-risk manual workarounds

Financial audits
The more complete, the more accurate, the more reliable. Instead of working with opinions and samples, Process X-ray uses solid data and provides insight into full reality which really adds value to a financial audit. This way, you can truly understand the reliability of each process, knowing all variations and tracking all money flows. You have full insight into how amounts have been established, whether they are booked correctly, and whether everything is accounted for. The knowledge that you do not overlook anything, gives you true peace of mind.

Process optimization
A thorough understanding of how work is actually done is of great value in achieving quality improvements, cost reductions, or a more flexible operation. Once you truly understand your operation, you can lift the processes to higher standards, meeting the desired requirements. Process X-ray paves the road by offering a complete end-to-end overview of your operational processes and pinpointing chances for improvement. It keeps you focused at all times and ensures that actions taken contribute to achieving your goals.

Ease transitions to SAP S/4HANA significantly:

  • Before implementation, build a fact-based business case and get an in-depth understanding of the correct degree of process standardization
  • During roll-out, identify areas for improvement and training to accelerate roll-out to your entire company
  • After implementation, identify bottlenecks & risks and demonstrate the realized value based on data-driven facts

Process X-ray is an advanced process mining platform extracting data from your IT system(s) creating a digital twin of your end-to-end process execution. It maps out all actions actually undertaken in your organization, and all connections with technology and people involved. As a result, you get a comprehensive picture of what is really happening throughout your organization.

Today, organizations are facing suddenly emerging and disappearing markets, growing global and local competition, and higher customer expectations. We all need to adapt, innovate, and reorganize. The required transformation affects systems, ingrained operational processes, and difficult-to-understand behavior patterns. How do you get a grip on that? Data is the promised solution. But for many, this is also a problem in itself: the abundance of data just keeps growing. How to use the data in the context of your business processes? It is not so easy to derive game-changing insights from this complex mishmash.

Read factsheet >

Get in touch

We are happy to start the conversation about analyzing your processes and systems with Process X-ray. Contact us today.

Marc Verdonk

Partner Risk Advisory

Erik van Toor

Director Risk Advisory

Process X-ray

Are you interested in our cutting-edge solution and would like to know more?

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