CloudMix: enabling an effective customer journey

Dienst

CloudMix: enabling an effective customer journey

A pre-configured and integrated cloud solution

More and more businesses run on cloud technology. Instead of investing in a variety of cloud applications which may present challenges, Deloitte offers you a pre-configured and pre-integrated solution with CloudMix. Supporting the end-to-end tweet to cash process realizes an integrated customer journey from listening to customers’ needs to serving them however they choose to interact.

Cloud technology

There are a lot of advantages of cloud technology. It boosts flexibility, speed, scalability and cost effectiveness. However, connecting the different cloud technologies from different vendors creating your own custom cloud presents challenges. Furthermore, businesses are continuously striving to implement lean best practice processes.


Unique cloud solution

Deloitte has developed a unique solution called CloudMix that will support you in meeting the challenges your IT department and business faces. Delivering a pre-configured and pre-integrated end-to-end tweet to cash process, using best of breed cloud solutions will provide you with an easy to implement, low cost, best practice cloud solution for the optimal cloud experience. Using our unique industry and business best practices, Deloitte will be able to deliver the end-to-end tweet to cash best practice process. Furthermore, CloudMix can be tailored to your needs by tailoring the set of cloud technologies and integrating it to your existing solutions.


Delivering an optimal cloud experience

CloudMix offers you a pre-configured and pre-integrated end-to-end Cloud solution for the tweet to cash process for the optimal cloud experience. Some of the most important benefits of the solution are:

  • Pre-integrated and pre-configured cloud solution delivering the optimal cloud experience
  • Fast implementation in combination with an agile approach (core becomes commodity)
  • Industry tailored best practice business processes
  • Fast implementation of end-to-end processes through standard deliverables (IP5, Value Map, Test Scenario’s etc.)
  • Application Maintenance Support for End-to-End Process
  • Easy to connect to additional applications/integrations


More information?

Would you like to have more information? Please contact Roeland Koldenhof via +31 (0)88 288 8702 or via RKoldenhof@deloitte.nl.

Contact

Roeland Koldenhof

Roeland Koldenhof

Manager

Roeland has 8 years of experience in CRM/CX consulting and delivery management. He has worked for companies within different industries: Retail, public sector (national level), Financial services (Ins... Meer

Jasper Stoop

Jasper Stoop

Manager

Jasper has more than 5 years of consulting experience in large CRM implementation projects in different sectors. Within the CRM domain, Jasper’s focus is Service Processes and he is specialized in app... Meer

Arthur Spruyt

Arthur Spruyt

Senior Manager

Ik ben een ervaren projectleider in de Oracle Solutions service lijn van Deloitte. Ik begeleid internationale programma’s waarin meerdere CX producten zijn geïmplementeerd. Mijn passie is motorrijden,... Meer