Embracing digital: from survival to thriving in the post-COVID-19 world
The post-pandemic world is digital
To grow and thrive in a post-COVID-19 world, swift digital transformation into a pandemic-proof organisational model is vital. As digital helps shape the new normal, it is the CMO who sets the agenda for growth.
Elevating the Human Experience
Are you truly mobile-enabled?
Especially now, it is time to work the way we live.
The Dutch Mobile Employee Survey provides the first comprehensive set of insights into the mobile readiness of the Dutch workforce. It suggests that an increase in accessibility and usage of mobile devices could increase workforce productivity.
Corona lockdown? Time to embrace a digital human
AI technology elevating the human experience
In these times, we rely more than ever on digital communication. While technologies for this have steadily improved in recent years (chatbots, virtual assistants), what people crave - now more than ever - is the human touch. It is time for your organisation to elevate the human touch in digital
Data-uitwisseling professionaliseren must voor virtuele zorg
Deloitte & MuleSoft combineren kennis en technologie
Wij gaan de zorg beter verbinden met de patiënt onafhankelijk van plaats, tijd of zorgorganisatie. Lees in ons blog over onze ambitie om de uitwisseling van patiënt data en digitalisering van de zorg te versnellen.
‘Digital Human’ Wendy beantwoordt vragen van ouderen over het coronavirus
Samenwerking tussen Deloitte Digital en Omring
Deloitte Digital en de Noord-Hollandse zorgorganisatie Omring slaan de handen ineen in de strijd tegen onzekerheid en isolatie bij ouderen in tijden van corona en introduceren samen de pilot ‘Digital Human’ Wendy.
Mobilize your response to COVID-19 with ServiceNow
Accelerating and optimizing your organizations’ ability to orchestrate crisis response
We are committed to helping you manage the evolving challenges presented by the COVID-19 pandemic. The DeloitteRESOLVE solution and ServiceNow’s 4 applications are being offered complimentary until September 30, 2020.
Next Generation Customer Service
The new Voice experience
With the latest cloud telephony solutions (natively) integrated into your CRM systems, you can eliminate these complexities in the customer service process with a single out-of-the-box solution that manages all aspects of CRM, voice channel, and digital channel.
Building customer trust through human experience design and responsible data use
Join the conversation
Do you want to engage your customers in these challenging times? Read our point of view about building customer trust through human experience design and responsible data use and join the conversation!
Introducing the 2021 Global Marketing Trends
Find your focus
“We told our specialists exactly what we wanted, but it did not work. Agile working is just not for us.”
Customers are rewarding companies that authentically—and holistically—meet their needs. This year’s global marketing trends help executives break through the wall of uncertainty and strengthen the human connection we all crave.