Operations & Workforce

Despite the economic trends affecting the broader health care market, health technology funding is expected to remain strong.

To stabilize industrywide staffing shortages, health systems should start by redesigning work models, investing in people, and rebuilding trust in leadership. To stabilize industry-wide staffing shortages, health systems should start by redesigning work models, investing in people, and rebuilding trust in leadership.

By 2030, electronic health record systems will likely respond to changing needs and become more convenient, efficient, and intuitive for both consumers and clinicians.

Technology and other tools can simplify physician workflows. Explore physicians’ views on where to focus.

Find out how biopharmaceutical companies are embedding real-world data and evidence use across the enterprise—and why now is the time.

Survey findings show that evolving to team-based health care is essential to developing effective care delivery models that meet patients' complex care needs.

Consumer and physician research provides insight into health care trends and industry direction and serves as a guide for evolving care delivery models.

Why physician compensation structures need to align with provider organizations' payment models that reward quality, outcomes, and equity.

Finance leaders are helping health care organizations address a broader set of priorities ranging from talent and health equity to digital and cybersecurity strategies.

With increased investments in AI tools and capabilities, health care leaders are considering an enterprisewide AI strategy for their organizations

Bias in health care delivery can be addressed through a system-level approach to data, algorithms, and technologies

US employers have a role to play in helping us all live longer, healthier lives and see reductions in health care spending.

Strong community-based health ecosystems can address drivers of health and create a world in which everyone thrives.

Organizational commitment and tech investments are crucial for supply chain resilience. Explore comprehensive solutions to help prepare for future challenges.

Digital platforms can bring together ecosystem participants to build new business models that cocreate goods and services, enable wider customer reach and access to new capabilities, and increase revenue.

As accessible and trusted health care personnel, pharmacists can play a big role in the future of health.

Lack of trust in health care remains an issue, particularly among individualswho identify as Black, Asian, Hispanic, and Native American. How can healthcare organizations earn back the trust of these communities?

Improving diversity the health care workforce is important for ensuring health equity. Where does the industry stand; what can it do to improve performance?

Health care organizations are on the front lines of addressing health equity, playing key roles in not only access and care delivery, but also as employers and as community members. Discover strategies for organizations to address health equity within their organizations and the communities they serve.

As health plans move into the future of health, they should live up to the standards of other industries that have moved toward customer centricity through digital transformation, building on a foundation of transparency, interoperability, and trust.

Consumers may appreciate pharma companies’ efforts to speed up the process of bringing COVID-19 vaccines to market. How might biopharma continue to innovate while building trust?

As health care companies cater to activated and empowered customers, understanding differences in their attitudes, behaviors, and needs is important. Intelligent segmentation can be essential for delivering a unique customer experience.

Digital medicine products are transforming research and care models, and changing regulations’ aim to expand access. Explore how organizations are aligning for success in the Future of Health™, where digital medicine products will be used at scale.

While complying with regulations on data-sharing, stakeholders have the opportunity to think strategically about price transparency and interoperability for longer-term competitive advantage by improving care delivery and creating a more consumer-friendly experience.