Deloitte Center for Technology, Media & Telecommunications

Jeff Loucks is the executive director of Deloitte's Center for Technology, Media & Telecommunications, Deloitte Services LP. In his role, he conducts research and writes on topics that help companies capitalize on technological change. An award-winning thought leader in digital business model transformation, Jeff is especially interested in the strategies organizations use to adapt to accelerating change. Jeff’s academic background complements his technology expertise. Jeff has a Bachelor of Arts in political science from The Ohio State University, and a Master of Arts and PhD in political science from the University of Toronto.

David is a senior research manager in Deloitte’s Center for Technology, Media & Telecommunications, Deloitte Services LP. He has more than 15 years of experience in the technology industry and is a passionate expert and educator focused on emerging business and technology issues—including the potential impacts of longer-term change across our digital society.

Chris Arkenberg is a research manager with Deloitte’s Center for Technology, Media and Telecommunications. He has 20 years of experience focusing on how people and organizations interact with transformational technologies. Chris is also an avid video game enthusiast, stomping the virtual grounds since the days of the 2600.

Karthik Ramachandran is a senior research manager with Deloitte’s Center for TMT. He specializes in the technology and semiconductor industries, and works closely with senior leaders and SMEs in Deloitte’s TMT practice, globally, to codevelop and write thought leadership perspectives tailored for senior industry executives. Besides publishing on Deloitte Insights, his articles have been featured on Deloitte-Wall Street Journal platforms (the CFO/CTO/CMO Journals), the SEMI industry association, and the Houston Business Journal.

Brooke Auxier is a research manager with Deloitte’s Center for Technology, Media & Telecommunications. Her research focuses on media, entertainment, and consumer technology. She has a Ph.D. in journalism from the University of Maryland.

Michael is a research manager with Deloitte's Center for Technology, Media, and Telecommunications. His work focuses on enterprise and consumer technology. Prior to joining Deloitte, Michael spent 22 years in the technology media industry.

Michelle manages strategy and operations for the TMT Center and works with the Center director to implement the research agenda. She builds relationships across the practices to connect the right people with the right content. Michelle has a Bachelor of Arts in Journalism and a Master of Science in Library and Information Science. 

Duncan Stewart is the director of research for the technology, media, and telecommunications (TMT) industry for Deloitte Canada. He is the lead researcher on semiconductor topics for the US TMT Center and for Deloitte Global.

Susanne Hupfer, PhD, is a research manager in Deloitte’s Center for Technology, Media & Telecommunications, where she conducts research to understand the impact of technology trends and to deliver actionable insights. She has more than 20 years of experience in the technology industry, including software research and development, strategy consulting, and thought leadership.

Bree Matheson is a research manager with Deloitte’s Center for Technology, Media & Telecommunications. Her research focuses on media, entertainment, and consumer technology. She holds a PhD in technical communication and rhetoric from Utah State University.