2018 Financial Services Outlooks
Banking and securities, commercial real estate, investment management, and insurance
What critical business and regulatory issues should the financial services industry consider in 2018? Learn about the trends that banks, commercial real estate firms, insurance companies, and investment management firms should keep in mind to maximize value and growth in the year ahead.
For 2018 and beyond, banks must contend with multiple challenges tied to regulations, legacy systems, disruptive models and technologies, new competitors, and a restive customer base while pursuing new strategies for sustainable growth. Our 2018 Banking Industry Outlook examines the six macro themes—from customer centricity to cyber risk—facing each of the industry’s five primary business segments in the coming 12-to-18 months. Firms that can address these emerging challenges and opportunities to effectively balance long-term goals with short-term performance pressures could be amply rewarded.
Commercial Real Estate
Rapid innovations and disruptions in the commercial real estate industry require companies to remain constantly aware of new developments in this dynamic and demanding ecosystem. Continued shifts in demographics, proliferation of fintech start-ups, technology advancements such as robotics and cognitive automation, the rise of smart cities, and increasing mobility all appear to signal even more change and uncertainty. How can real estate executives adapt their business models to keep up with the evolution of their ecosystem?
Narrowing profit margins and stagnancy in assets management growth will put added pressure on investment management companies to rise above the malaise of averageness challenging their ability to perform exceptionally. As millennials grow in importance, winning firms will retool by focusing on three key areas: restructuring product portfolios, streamlining operations, and delivering technology-inspired customer experiences designed for the digital era. Their success will require a vision for the future and a tenacious focus on near-term execution to turn aspiration into strategic advantage.
As technology innovation, higher customer expectations and disruptive newcomers redefine the marketplace, insurers remain focused on growing top-line sales, bottom-line profitability, addressing challenges, and competing in a dynamic industry. Our 2018 Insurance Outlook pinpoints key opportunities and threats that should demand attention from insurers over the next 12-to-18 months.
In today’s rapidly evolving marketplace environment, key business issues are converging with impacts felt across multiple industry sectors. What are the key trends, challenges, and opportunities that may affect your business and influence your strategy? Look for more perspectives and insights from some of Deloitte’s forward thinkers.