Delivering the digital city
Building a best-in-class customer experience in smart cities
Amazon Go stores could be the future of retail experience—hassle-free, convenient, and with a built-in end-to-end customer experience. Can our city government services offer such an experience to its constituents through its digital services?
Artificial intelligence (AI) in government
Agile in government
A series from the Deloitte Center for Government Insights
How can government benefit from Agile software development techniques? Often, agencies find that they must adopt a whole new way of working to engage in the kind of trust-based, collaborative vendor-client relationship that Agile requires.