Advertising, Marketing & Commerce

Your brand is at the heart of your story. But how do you manage, control, and amplify that brand in a digital world where customers can develop their own personal relationship to it? And how do you create an experience that entices prospects to become loyal champions of your brand?

These are questions that no longer have to keep CMOs up at night. 

We help clients across the marketing spectrum, ensuring there is a focus on brand longevity and data-driven decision-making. Whether your opportunities are oriented toward people, data, process, technology, or any combination of these, we’ll empower you to deliver personalized, human-centric experiences that inspire action and engagement. This could include projects on brand strategy, marketing technology implementations, digital-marketing-intelligence talent programs, or overall marketing transformation for your organization.

We draw on leading-edge strategies and solutions, deep industry and subject-matter knowledge, and our global network to help your business extract deeper and more practical insights from your customer data. We use these insights to help you deliver end-to-end solutions, from shopping and buying through to service and loyalty. We also use the insights to produce powerful and effective creative assets, delivering emotional messaging in omnichannel marketing programs that enable personalization at scale.

Reimagine what’s possible throughout your advertising and marketing operations with our technology solutions. Hux by Deloitte Digital automates and powers your customer data collection and deploys machine-learning capabilities to fine-tune how you engage with individual customers, enabling you to create more personalized, contextualized, and memorable experiences—whether you’re building a brand, launching a new product, or driving acquisitions. Other accelerators for go-to-market strategy, technology implementations or integrations, and attribution set you up for success and speed to market.

From the first moment a person encounters your brand, Deloitte Digital’s human-centric innovations will help you deliver the experiences that convert that person into an engaged, profitable, lifelong customer.

And, your CMO can sleep easy.

Key contact

Shaunna Conway

Shaunna Conway

National Advertising, Marketing & Commerce Leader

Shaunna is a marketing and customer experience-focused leader who helps clients with transformational technology programs. Her strong technology implementation background, coupled with her focus on st... More