National Leader, Robotics & Cognitive Automation
Bay Adelaide East
8 Adelaide Street West, Suite 200
Steve Cryer is a Partner in the Strategy & Operations practice at Deloitte and brings over 20 years of consulting experience in the Financial Services Industry. Steve is based in Deloitte’s Toronto office and currently leads our National Service Operations Practice. Here he focuses on working with service organizations across industries to improve process, optimize business productivity, and enhance the customer experience through service improvement.
Steve has extensive experience in designing enterprise wide programs, leading multi-year initiatives and integrating technology with business. Areas of expertise include; Core Banking Operations, Strategic Sourcing and Supplier Governance, Enterprise Productivity / Cost Reduction, Process Intelligence, Anti Money Laundering, and Business Transformation.