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Managed automation

Unleash efficiency

Successful organizations live and breathe efficiency. They use tools and processes that enable them to move quickly and flexibly in pursuit of the highest-value opportunities. They free their people from routine transactional work to think about what matters most: growing the business sustainably.

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Managed automation puts a powerful new efficiency tool in the hands of your organization. It uses technology to perform a variety of work, from customer application processing and sales management to data manipulation and financial reporting, among other repetitive, time-consuming processes.

Technology, however, is only part of the picture. Deloitte’s managed automation specialists bring field experience and a comprehensive understanding of the needs of your business to help you analyze when, where, and how automation will have the biggest impact. Our team will examine your processes from a holistic perspective to help you deliver the best return on investment from your budget.

The potential for automation is vast. Here’s a glimpse of what’s possible:

  • Consistent quality of product or service, achieved by automating quality assurance processes

  • An efficient salesforce that can focus on the customer while leaving the administrative workload to automated processes

  • Higher level of employee engagement as repetitive, undesirable tasks are performed using technology and time is available to pursue higher-value work

  • A simpler, faster, and improved customer experience, by injecting complex application processes with technology that performs data collection, database search, and similar tasks

  • Faster and cheaper completion of data-intensive projects thanks to technologies that can gather, enter, and sort information much faster than a human

  • Lower likelihood of errors and greater efficiency in financial reporting and compliance obligations, thanks to standardized, automated processes

In market

Today’s resource-constrained world demands efficiency from organizations of all sizes. Managed automation lets you harness the latest technology, augmented by Deloitte’s human know-how, to deliver a significant competitive advantage to your business and lasting value for your customers, shareholders, and employees. Pour en savoir plus sur nos services d’Automatisation gérée, communiquez avec nous dès aujourd’hui.

Meet our leaders

Paul Downes

National Actuarial Partner
pdownes@deloitte.ca
416-230-3963

Paul leads our national Actuarial, Rewards & Analytics practice . He is a fellow of both the Canadian Institute of Actuaries...Read more

Jean-Yves Rioux

National Director, Actuarial, Rewards & Analytics
JeRioux@deloitte.ca
416-874-4478

Jean-Yves is a National Director in our Actuarial, Rewards and Analytics Group. With over 20 years of experience in the actuarial...Read more