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Deloitte’s Robotics & Cognitive Automation (R&CA) offering delivers automated business processes to help organizations improve job efficiency and employee productivity.

The concept of a virtual workforce has arrived

Understanding R&CA

In 2016, organizations focused predominantly on understanding R&CA and conducting small-scale proof-of-technology / proof-of-concept exercises

Testing & proving

Today, organizations are focused on standing up R&CA capabilities, including building centres of excellence, conducting pilot implementations, and developing strategies for enterprise scale

Rapid scaling

In 2019 and beyond, we foresee rapid scaling of R&CA capabilities and continued investment in exponential technologies (E.g., machine learning, chat bots, etc.)

The Deloitte approach to Robotics & Cognitive Automation

What are the benefits of Robotics & Cognitive Automation?

We advise on governance, proof-of-concept initiatives, pilots, full-scale enterprise implementations, and managed services, to help our clients optimize the full value of R&CA in the business transformation journey.

Our R&CA offering is built to realize benefits for you, fast.

  • R&CA strategy (Operating model, business case, roadmap)

  • Vendor selection

  • Opportunity identification

  • Proof-of-concept / Pilot advisory

  • Enterprise-wide automation scaling

  • R&CA execution support

  • Managed services

Our automation capability

Collectively, our global team has…

Trained 900+ practitioners across Canada and United States

Delivered R&CA engagements with more than 300 clients

Established delivery centers across the world, including the United States, India, Europe, and Canada (Montreal)

Completed R&CA engagements across functional domains, including core operations, human resources, finance, and IT

Completed 50+ R&CA implementations to automate over 800 processes and have deployed over 1,000 bots

Contact us