Digital Banking Maturity 2020
How banks are responding to digital (r)evolution?
Global benchmarking study of 318 banks in 39 countries on 5 continents.
Digital Banking Maturity 2020 is the 4th edition of largest global benchmarking of digital retail banking channels, answering what leaders are doing to win in the digitalization race. It is providing a comprehensive outside-in ‘mystery shopper’ assessment of retail banks’ digital channels.
Priority for EBA: Access of third parties to dedicated banking interfaces with no obstacles
In June 2020, the European Banking Authority (EBA) published an Opinion clarifying certain provisions of the Regulatory Technical Standards (RTS) on strong customer authentication (SCA).
General insurance in a connected world
The digital revolution is felt to be a threat by many in the insurance industry, especially following the increase of innovative new entrants and the rapid rise of comparison websites. Insurance disrupted focuses on nine applications of digital technology that could have the greatest potential to disrupt general insurance over the next ten years.
Automation is here to stay…but what about your workforce?
Preparing your organization for the new worker ecosystem
Robotic Process Automation (RPA) offers great potential for businesses to get smarter and more efficient. Successful organizations will be those who embrace the change associated with this innovation, and refocus their workforce to maximize the value from this initiative.