Accelerating digital transformation in banking
Findings from the global consumer survey on digital banking
Consumers around the globe expect their banks to act and interact more like top technology brands. Our latest global consumer survey on digital banking reveals where the gaps are—and what banks can do to meet heightened expectations.
Watch Deloitte’s global financial services leaders share their views on industry trends
In this series of “DChat” discussions, Deloitte’s Global Financial Services Digital Transformation Leader, Michael Tang, discusses the dynamic transformation taking place in the financial services industry and what many organizations and consumers will need to do to keep up.
How to flourish in an uncertain future
Regulatory initiatives are requiring UK banks to ‘open up’ customer transaction data to third parties – a development known as ‘open banking’. But how will these changes affect the traditional retail banking business model, and what can banks do to enable them to adapt to an ‘open banking’ future?