Life at Deloitte
KYC Analyst, Forensic, Financial Crime Operations
What attracted you to the Apprentice programme?
There are many things that attracted me to Deloitte’s Apprenticeship programme as well as choosing it over the other options that I had. For example, the fact that I get to gain experience in a corporate environment whilst earning a wage, learning new skills every day as well as working towards a qualification was absolutely perfect for me. The opportunities within Deloitte are massive and the support is there from day one, an opportunity that I could not pass up.
Briefly describe your initial induction when you first joined the firm.
I met with my fellow apprentices briefly before the induction day so we could get to know each other a bit more and to find out who would be working with each other in the different service lines. The initial induction was very good, as many new employees were joining Deloitte that day I got to meet a lot of new people who came from all over the world to have the induction in London.
What came as the biggest surprise when you made the move from education to the world of work?
The support that I received, this is because prior to joining the firm I thought that everyone would be too busy to help me but it is exactly the opposite. Whenever I needed help, I could ask anyone on my team or even on the whole floor, they always had time for me and I appreciate the support very much, couldn’t be any better.
What is the dress code and did you have to invest in a whole new wardrobe?
The dress code is smart but there is a dress down on Friday when you can wear just about anything. Shirt, smart trousers and smart shoes are all that’s required on a regular working day.
Briefly describe a typical day in your current role from the time you get up to the time you get home.
I work as part of the Financial Crime Operations team. It is similar to the internal CDD team but working directly with Deloitte's clients, typically in the banking sector. I carry out the research and information gathering requirements related to knowledge of our customers, on a day to day basis.
How do you structure your time working and studying?
The first four days of the working week are just work days but there is a possibility of adding in some college work to do if you are free. The last working day of the week, Friday, is a dedicated day to college work so you can get a lot of work done in that time.
Describe your work environment.
The work environment is very relaxed and everyone is very approachable.
Briefly describe your college life.
I attend college, once a month where we get taught about a topic in preparation for the exams that we have sit for the next month. College days also allow me to bring in any work that I need help with or if I want any work to be marked.
Who do you work with day to day and how would you describe your relationship with them?
I work mainly within my team but I also work with many people around the office. I try and get involved as much as I can and there are always opportunities available.
What have been some of the highlights of your time with Deloitte?
- Travelling to London. (Induction)
- Travelling to the Cotswolds. (Academy)
- Meeting people from all over the world.
The main things that interest me about my work are the people whom I work with, everyone is really positive, friendly and always very approachable. As well as this, the work that I carry out on a day to day basis is very interesting and I am always thoroughly engaged in my work. There are many opportunities within Deloitte to progress as they a global company and work in a variety of sectors.
Beyond studying towards your apprenticeship qualification, what other training, development and support have you received?
As well as studying towards my apprenticeship qualification, I have been given training by my mentor and various members of the team on how to use certain software’s as well as how to carry out the work that is relevant to my role. Also, within Deloitte’s intranet there are many online training courses that I have completed and there are many more to be done, this includes a wide range of topics throughout the firm.
How has your life changed since joining Deloitte?
My life has undoubtedly changed since joining Deloitte, I’ve met a lot of nice people who I now call very good friends as well as earning a good wage that allow me to buy things that I couldn’t have bought before.
Of course you’re earning as well as learning, what has that money enabled you to do?
I haven’t bought anything massive yet but the money that I have earned allows me to buy a car if needed.
How do you feel you’ve grown since joining the Apprentice programme?
Since joining the apprenticeship program I have massively grown in confidence and the opportunities within Deloitte have allowed me to further develop my skills.
What have you enjoyed most in the time you’ve been here?
The main things that interest me about my work are the people whom I work with, everyone is really positive, friendly and always very approachable. As well as this, the work that I carry out on a day to day basis is very interesting and I am always thoroughly engaged in my work. There are many opportunities within Deloitte to progress as they a global company and work in a variety of sectors. The next milestone is to complete my qualification, become a full time employee and then work my way to the top, step by step.
Working with Deloitte is all about ‘making an impact that matters’. How do you feel you’ve been able to do that?
As this is the first year that Deloitte have launched the apprenticeship scheme in Cardiff, we, as apprentices have been given the opportunity to work within a corporate environment. I believe that we have shown that coming straight from school going into a massive company and making a good impression can be done.
Is there any specific feedback you would give to a new apprentice at Deloitte, what would it be and why?
Work hard, be dedicated to the role and the rewards will come in.