How automation and cognitive technologies increase government efficiencies

William D. Eggers

Executive Director

William D. Eggers is the executive director of Deloitte’s Center for Government Insights where he is responsible for the firm’s public sector thought leadership. Eggers is the author of numerous books. His new book, Bridgebuilders: How Government Can Transcend Boundaries to Solve Big Problems (Harvard Review Business Press (2023), shows how governments at all levels can more effectively tackle society’s toughest challenges by collaborating with bridgebuilders who bring together different parts of government and tap into other sectors of society. His other books include: Delivering on Digital, The Solution Revolution, named to ten best-book-of-the-year lists, The Washington Post best seller If We Can Put a Man on the Moon, The Public Innovator’s Playbook, and Governing by Network (2004), the winner of the Louis Brownlow book award, which recognizes outstanding contributions in the field of public administration. He coined the term Government 2.0 in a book by the same name. His books have won numerous other national best-book awards. Eggers also serves as a fellow at the National Academy of Public Administration, a governance futures council member at the World Economic Forum, an advisory board member at What Works Cities and chairs the Leadership Council for New America. His commentary has appeared in dozens of major media outlets including the New York Times, Wall Street Journal, The Washington Post, and The Guardian.