Enterprise Fraud and Misuse Management related to hotel loyalty programs

Fraud detection and prevention

​​Many organizations have been victimized or vulnerable in some way to fraud, and the hospitality industry is no exception. While hotels have increased their fraud prevention methods, fraudsters have discovered new techniques to commit fraud by specifically focusing on loyalty programs. ​

Deloitte's Enterprise Fraud and Misuse Management (EFM) services can help hospitality organizations in their fight against increasingly sophisticated fraud, both internal and external, while helping maintain and preserve a positive member experience.

Learn more about:

  • Fraud risk assessment
  • Fraud strategy and implementation guidance
  • Advanced analytics to mitigate occupancy fraud risk​