Smarter insights with financial services analytics
Analytics perspectives and solutions
Today's financial services companies are using advanced data analytics to meet regulatory and security requirements and improve customer satisfaction while driving down operating costs. Learn how some leading companies are going even further, using robotics and cognitive automation to handle routine back office tasks and rules–based transactions, enabling employees to focus more on strategic initiatives that can deliver stronger outcomes.
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Financial Services Insights
|Breakthrough with blockchain
Blockchain has been poised to disrupt financial services. But with the sheer interest and investment by insurers, banks, investment managers, and commercial real estate firms, is blockchain a transformative technology instead of a disruptive force? We’ve compiled breakthrough research to show how blockchain can not only lower the risk of fraud, it can increase efficiency, improve customer loyalty, and make your organization smarter.
|Financial Services Outlooks for 2017
Discover the issues affecting the Financial Services industry in 2017 and how banks, investment management, insurance, and real estate can prepare.
|The changing world of technology in financial services
Cognitive and analytical technologies are set to bring about widespread change in the financial services industry, not just when it comes to "defense" functions such as risk and compliance, but also in "offence" activities that drive marketing and revenue growth.
|Effecting behavior change in a world of automated financial advisors
Automated financial advisors can offer unbiased, data-based advice, but humans, often less than rational in their actions, require some behavioral science interventions to ensure they make the best use of it. Which is probably why some traditional investment firms are both adopting robo-advice and preserving a human role for behavioral interventions.
|What new trends will disrupt financial services?
The financial services industry is at a tipping point—either disrupt or get disrupted. As start-ups and financial technology firms entice new and changing customers, those that demand customized and targeted experiences, how will the industry as a whole compete? The Deloitte Center for Financial Services sought to discover those disruptive forces that banks, commercial real estate firms, insurance companies, and investment management firms may need to overcome to stay ahead in this changing competitive landscape.
|Digital transformation in financial services
Financial services firms continue to effectively leverage digital technologies to innovate and improve the customer experience. But our new study reveals that to become fully digital enterprises, many FSI firms may need to shift the focus inward and innovate the employee experience.
|Quantifying risk: What can cyber risk management learn from the financial services industry?
Quantitative models to measure cyber risk—the same kinds of models widely used by financial services firms—are starting to gain broader acceptance. But risk managers may be led astray if they rely too much on models out of context. What lessons in effectively using models does the financial services industry hold for cyber risk management?
Solutions for Financial Services
In the wake of a big wave of analytics hype, many are left wondering whether
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