Community Reinvestment Act and digital banking activities

Prepare for proposed community reinvestment act changes now

On May 5, 2022, the banking regulators in the US announced proposed updates to Community Reinvestment Act and with the public comment period closing on August 5, we expect significant changes to be on the horizon. The proposed updates aim to ensure financial inclusion and fair lending and address the acceleration of digital banking activities. In our report, you’ll learn what the proposed community reinvestment act changes can mean for you and how you can begin to evaluate your digital banking programs in advance of finalization.

In the last few years, there has been tremendous transformation in digital banking. As a result, regulators are beginning to revise rules and guidance to better align with the robust mobile-, web-based customer banking experience. The proposed Community Reinvestment Act (CRA) changes include enhanced evaluation criteria to address the rise of mobile and online banking while maintaining financial inclusion. Financial institutions should closely monitor the proposed changes and begin to evaluate areas of their digital banking programs, including digital activities and delivery systems, to assess the intersection of these systems and the products offered against the needs of low- and moderate-income communities. Download our report to learn more.

Get in touch

Thomas Nicolosi

Advisory Principal | Deloitte & Touche LLP

John Graetz

Advisory Principal | Deloitte & Touche LLP

James Siciliano

Advisory Managing Director | Deloitte & Touche LLP

Shaun Nabil

Advisory Senior Manager | Deloitte & Touche LLP

Gregory Healy

Advisory Senior Manager | Deloitte & Touche LLP


Deloitte Center for Regulatory Strategy

Irena Gecas-McCarthy
Principal | Deloitte & Touche LLP

Michele Jones
Senior Manager | Deloitte & Touche LLP

Kyle Cooke
Senior Consultant | Deloitte & Touche LLP

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