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The Trust Symposium

Deloitte executive giving interview

“Trust is a non-negotiable.”

Jason Girzadas
CEO, Deloitte US

Our most recent Trust Symposium

In the first week of December 2022, leaders from some of the most prestigious companies in the country gathered at our Texas leadership center to discuss, workshop, and propose solutions around the vital value of trust. Featured speakers included former US Chief Technology Officer Megan Smith, Digital Minister of Taiwan Audrey Tang, and US Navy 4-Star Admiral (Ret.) Mike Rogers.

As the rich discussions unfolded it was clear that trust needs to become tangible, actionable, and real in the enterprise. And in a world where trust is at a deficit, earning trust is an urgent, strategic priority for business leaders.

Megan Smith, former US Chief Technology Officer, shared about the vital importance of trust—and steps one can take to make it actionable and tangible in the C-suite.

Leaders from a wide range of industries at some of the most respected companies in the world met to share how their organizations are taking proactive steps to build trust equity.

Deloitte’s Neuroscience Institute traveled from Germany to demonstrate the measurability of trust in brain wave patterns.

Audrey Tang, the first head of Taiwan’s newly formed Ministry of Digital Affairs, talked about the intersection of trust and digital tools in making democracy more accessible and transparent.

Guests discussed how trust has a measurable impact on business performance, from improved customer loyalty to employee engagement.

High competence and right intent—Mike Rogers, four-star US Navy admiral (retired), spoke about the lessons of trust gained in combat across a 37-year career serving our country.

Group discussion revealed that to be put into action trust requires both definitional clarity and robust measurement.

Trust is not just one leader’s job. It’s every leader’s calling.

Thank you for your interest in the Trust Symposium. We’d like to invite you to this ongoing forum where business leaders tackle the critical topic of trust in the enterprise. Together, we explore and discuss how to build trust with stakeholder groups; how to assess and earn trust; what drives trust in the business world; and how to restore it once it’s lost. Join leaders like yourself who are placing trust at the center of their organizations.

 
 
 
 
 
 
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Get in touch

Michael Bondar

Enterprise Trust Leader

Principal

Deloitte Transactions and Business Analytics LLP

mbondar@deloitte.com

Don Fancher

Enterprise Trust Leader

Principal

Deloitte Financial Advisory Services LLP

dfancher@deloitte.com

Kate F. Graeff

Enterprise Trust

Vice President

Deloitte Financial Advisory Services LLP

kategraeff@deloitte.com

Moments from our first Trust Symposium

For our inaugural event in April 2022, executives discussed how to recognize trust, engender trust in your people, and recover trust once it is lost. As the symposium concluded, it was clear that the topic of trust is resonating deeply. It is more relevant than ever. And the conversations are just beginning.

As the morning unfolded, our illustrator captured insights and created a mixed-media mural of the symposium, which was shared with our guests as a tool to inspire further conversations at their organizations.

April 12, 2022: The Trust Symposium, Deloitte’s Houston Greenhouse

Michael Bondar, Trust leader for Deloitte

Legendary basketball coach Roy Williams shared stories of instilling trust in teams

“The opportunity to gather together with Deloitte leadership and business leaders was incredibly valuable in terms of progressing the conversation on how we promote and monitor trust as a shared community.” – Sandra Sucher, Harvard Business School

Challenging assumptions and exchanging ideas

Embarking on the first of many conversations

Roy Williams asked: Does your team trust you as a leader?
*Photo courtesy of Kansas Athletics

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